Housing Program Manager

Location

Portland, OR | United States

Job description

As Supportive Housing Program Manager, you are responsible for overseeing the operations and services of a supportive housing program for individuals and families who are experiencing, or at risk for, homelessness, mental health issues, or other challenges that affect their ability to maintain stable housing. We’re looking for a strong leader able to inspire and engage others who can work and thrive in all BCP workspaces.  

Requirements

 OVERVIEW OF RESPONSIBILITIES 

• Developing and implementing policies and procedures for the BCP Ujamaa supportive housing program, in accordance with local, state, and federal regulations.
• Managing the program's budget, including tracking expenses and identifying funding sources to support ongoing operations.
• Supervising a team of staff members who provide case management, peer support, and other support services to program participants.
• Ensuring that program participants receive appropriate services and referrals to address their individual needs and goals.
• Building and maintaining relationships with community partners, including government agencies, social service providers, and other organizations that can support the program's mission.
• Conducting outreach and recruitment efforts to identify individuals and families who may benefit from the program.
• Developing and maintaining program data and evaluation systems to track outcomes and measure program effectiveness using HMIS system management and inputs.
• Co-facilitate interdisciplinary case consultations with mental health providers, contractors, volunteers, and supportive housing staff.
• Assist the Director of Programs as needed.

• Support the Clinical Therapist as needed in pursuit of behavioral health outcomes.
• Oversee and facilitate events as needed.
• Perform related duties as assigned within the scope of the role. 

KEY RESPONSIBILITIES 

• Adhere to all state and federal privacy regulations, including HIPAA, and BCP policies and agreements regarding confidentiality, privacy, and security.
• Adhere to all BCP policies, procedures, and guidelines.
• Attending all required meetings and training.
• Conduct partner and internal program, file, and data audits. 
• You must adhere to the agency's non-discrimination policies and be able to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations, and treat everyone with respect and dignity.

MINIMUM QUALIFICATIONS 

• Passion for community building, community service, and leadership
• Support Black Community of Portland’s mission and values
• HS diploma/GED required.
• 3-5 years of community outreach, program oversight, and supervisory experience preferred experience working in supportive housing, behavioral health, social services, or related environment with some supervisory experience.
• Ability to network and communicate effectively through a variety of channels
• Must be able to demonstrate excellent computer skills, including an understanding of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
• Access to reliable transportation, current driver’s license, and clean driving record
• Demonstrated experience managing a diverse workforce including staff development and coaching, collaboration, and strong decision-making skills 
• Excellent verbal and written communication (diverse audiences) 

• An empathetic, sophisticated understanding of the myriad of social, economic, and personal issues plaguing Black community members and the ability to articulate this understanding to diverse audiences.
• Initiative, exceptional organizational skills, good judgment, and ability to work both independently and as part of a team 
• Demonstrated commitment to the physical, emotional, and psychological safety of staff and participants including the calling out of behavior and language that upholds racism, classism, homophobia, ableism, ageism, sexism, and all other forms of oppression. 

CORE COMPETENCIES REQUIRED FOR THIS POSITION 

• Mission-Focused: Catalyze others’ commitment to the mission to create social change that leads to better lives and healthier communities. This drives their performance and professional motivations. 
• Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
• Results Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. 
• Team Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among team members and stakeholders. 
• Planning - Ability to consider and prepare for the future in the context of the present. Collaboratively developing a shared vision, building understanding around the mission, and developing appropriate strategies and goals to advance the mission. 
• Administration - Collaboratively develop, maintain, and use systems and resources that facilitate the effective operation of the organization toward the objectives of the strategic plan with a human-centered and equity-driven lens. 

ORGANIZATIONAL OVERVIEW 

The Black Community of Portland (BCP) is a community-based non-profit organization that promotes sustainability, self-sufficiency, higher learning & empowerment among Black communities. Our goals are to 1) build lasting partnerships through networking 2) share resources that improve quality of life 3) share accountability and ownership of our collective conditions through economic development , wellness & nutrition , education & empowerment , and civic engagement on a local & federal level.

Our values guide everything we do both internally and externally as they serve as our guide for work and impact.

Unity. We partner with existing organizations that share our vision of community development. 

Self Determination. We measure progress by acknowledging where we are and where we can go as we control our own destiny. 

Collective Work & Responsibility. We are accountable for our own actions, responsible for our youth and dedicated to a village for the people and by the people.

Cooperative Economics. We focus on building Black communities and neighborhoods through communal resources and the sharing of assets. 

Purpose. We are committed to setting goals that take the larger community into consideration. 

Creativity. We utilize the innovation and ideas of Black leaders both historical and present to improve our community through program, events, music, literature, etc.

In addition to these principles, accountability and affirmation are key values for us. BCP is not, nor does it intend to ever become, a religious or political organization, but respects all Black individuals as members of our community. 

Benefits

Organization wide, scheduled, Paid breaks In July and December/Jan every year.

Full medical benefits.

Job tags

Salary