Drees Homes
Location
Manassas, VA | United States
Job description
Drees Homes is a family-owned home building company with a passion for making custom homes easy. For 95 years, we have taken care of our employees and our customers. It’s why we rank as the 18th largest privately-owned builder in the country and have a track record of long-tenured employees. We’re proud of being named a 2022 and 2023 U.S. Best Managed Company, a program sponsored by Deloitte Private and The Wall Street Journal , and we’ve been officially certified as a 2023 Great Place to Work. Enrich your career at a company that values integrity, excellence, opportunity, stability and success.
Headquartered in Fort Mitchell, Kentucky, Drees has operations in ten metropolitan areas: Greater Cincinnati and Cleveland, Ohio; Austin, Dallas and Houston, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, DC.
Drees Homes is seeking candidates for the position of Customer Care/ Warranty Representative in Washington DC . In this position you will be responsible for pro-actively solving customer issues in assigned communities after the closing of the home and completion of all assigned work orders.
Duties and Responsibilities:
Follow up on all warranty requests to vendors/contractors to ensure prompt service to the customer
Desired Knowledge and Skills:
Ability to diplomatically and effectively handle stressful customer situations, including conflict resolution
The typical schedule of this position will be Monday – Friday 8 AM to 5 PM, plus additional hours as necessary.
Excellent hourly rate, bonus potential, plus a comprehensive benefit package including profit sharing & 401(k) plans.
Equal Opportunity Employer / Drug-Free Work Place
To learn more about Drees Homes, please visit our website -
Job tags
Salary