Ourisman Ford Of Manassas
Location
Manassas, VA | United States
Job description
Qualifications • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily • Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance • Teamwork: We understand the responsibilities of teamwork and are determined to pull our own weight • Microsoft Windows and Office skills (Outlook, PowerPoint, Word, and Excel) • Working knowledge of all Microsoft Windows Operating Systems • Active Directory, DHCP, Office 365 Responsibilities • Provide desktop support to our end-users in various locations. • Provide end-user support on day-to-day IT issues in assigned geographical areas • Serve as on-site support technician issues in assigned geographical area • Provide technical assistance to computer system users • Answer questions or resolve computer problems for clients in person, via telephone or from remote location • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems • Other tasks as assigned Job description POSITION SUMMARY: Provide desktop support to our end-users at Ourisman Ford of Manassas DUTIES AND RESPONSIBILITIES: • Provide end-user support on day-to-day IT issues in assigned geographical areas. • Serve as on-site support technician issues in assigned geographical area. • Provide technical assistance to computer system users. • Answer questions or resolve computer problems for clients in person, via telephone or from remote location. • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. • Other tasks as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance. EDUCATION and/or EXPERIENCE: 1-3 years experience in IT service and technology preferred. COMPUTER SKILLS: Microsoft Windows and Office skills (Outlook, PowerPoint, Word, and Excel) Working knowledge of all Microsoft Windows Operating Systems Active Directory, DHCP, Office 365 Desktop, printers, mobile device management PHYSICAL DEMANDS: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 25 pounds. WORK ENVIRONMENT: Office environment with dealership visits. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate. I have carefully read and understand the contents of this Job Description. I understand the responsibilities, requirements and duties expected of me. I also understand that this Job Description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the Company has the same right. We are an Equal Opportunity Employer
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