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Location

Santa Barbara, CA | United States

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Job description

About the Company:

Our company is a leading innovator in AI and machine learning-powered Conversation Intelligence. With a dynamic team of over 400 professionals, serving 2,000+ clients and generating $100M in revenue, we offer vast opportunities for growth. Committed to building a world-class SaaS company, we've secured significant investments from top-tier venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

We're seeking a dedicated Social Media Manager to amplify our brand's presence in the revenue execution realm for B2C marketing, sales, and contact center teams.

About the Role:

As our Social Media Manager, you'll be the driving force behind our digital identity, crafting engaging campaigns and fostering community interaction across diverse social platforms. Working closely with our Corporate Marketing team, you'll develop comprehensive social strategies aligned with our brand objectives. Your role will involve staying abreast of emerging trends, pioneering innovative initiatives, and collaborating across departments to execute integrated campaigns seamlessly.

You'll also play a vital role in enhancing our brand's thought leadership through executive profiles and facilitating internal communication through compelling content. Analyzing performance metrics will be key to optimizing strategies and nurturing meaningful connections, ensuring our social campaigns resonate with audiences globally. Collaborating with designers and copywriters, you'll maintain content that's both captivating and consistent with our brand ethos.

Key Responsibilities:

Develop comprehensive social media strategies, encompassing campaigns, community engagement, influencer partnerships, and content marketing initiatives.
Execute and evaluate integrated brand campaigns, collaborating cross-functionally to translate campaign objectives into effective social strategies.
Identify emerging trends and spearhead social-first initiatives, experimenting with new content types and technologies.
Target specific audience segments through tailored social media strategies, including prospects, industry influencers, and existing customers.
Cultivate executive thought leadership profiles and facilitate internal communication through engaging content.
Analyze social media performance metrics and provide actionable insights to refine overarching strategy.
Collaborate with internal and external stakeholders to produce compelling graphics and video content.
Ensure brand consistency across regions, adapting strategies as necessary to resonate with diverse audiences.
Lead internal communication efforts to promote fresh content within the organization.

Qualifications:

4+ years of experience in social media management, with a focus on LinkedIn, YouTube, Facebook, and Instagram.
Proven track record in community engagement, influencer marketing, and content strategy.
Strong analytical skills, with the ability to leverage data to drive decision-making.
Experience collaborating with internal and external partners to execute social media initiatives.
Proficiency in creating and measuring ongoing and campaign-specific social media content.

Benefits:

Our company offers a comprehensive benefits package, including:

Generous paid time off policy, including holidays and volunteer time.
Healthcare coverage for medical, dental, and vision needs.
Retirement benefits with company matching.
Stock options for all employees.
Employee assistance program for well-being support.
Paid family and medical leave.
Sabbatical leave and wellness subsidies.
Competitive salary range of $95,000 to $125,500, depending on experience, plus bonus potential.

DEI Statement:

Our company is committed to fostering an inclusive workplace environment, embracing diversity in all its forms.

Please note: Due to our Covid-19 policy, remote work may be required based on vaccine verification status, with regular reviews and updates to this policy.

We are proud to be an equal-opportunity employer, welcoming individuals from all backgrounds and identities to join our team.
Employment Type: Full-Time
Salary: $ 95,000.00 125,500.00 Per Year

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Job tags

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Salary