ATAC Call Intake Specialist

Location

Lafayette, LA | United States

Job description

Acadian Ambulance has an immediate opening for an ATAC Specialist in Lafayette, LA. This position is eligible for a hybrid work schedule after completing the required office based training period. The selected individual will work a 12-hour night shift (to be determined) on a 2-2-3 schedule (2 days on, 2 days off, 3 days on for the first week of a pay period and 2 days off, 2 days on, 3 days off for the second week of a pay period).

The ATAC Specialist is responsible for screening all non-emergency ambulance transports, screens calls for medical necessity and prior authorization, as well as verifies insurance information to obtain a payment source for transports. This position works primarily on the phone and works with operations and our business development team frequently.

Essential Functions: 

• Obtaining pre-authorizations for non-emergency ambulance and wheelchair transports 
• Ensure that all appropriate information is documented in CAD prior to dispatch 
• Schedule transports in CAD 
• Determine whether or not patients will meet medical necessity guidelines for transport 
• Obtain payment prior to transport for all transports that do not meet those guidelines 
• Provide price quotes for all private pay transports 
• Provide billing-related guidance to operations and the business development team as needed
• Verification of patient insurance 

Qualifications 

• High school diploma or equivalent
• Previous medical billing experience preferred
• Proficient in Google, MS Office Suite or related software 
• Problem-solving abilities
• Demonstrate a strong work ethic and work independently. 
• Ability to communicate clearly and concisely
• Ability to establish and maintain working relationships with coworkers and patients 
• Maintain highest level of confidentiality
• Punctual with strong attendance history
• Ability to adhere to productivity goals, departmental and company guidelines and dress code, policy and procedures
• Professional work ethic and dress code
• Excellent interpersonal skills and time management
• Maintain highest level of confidentiality

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job tags

Salary