Assistant Hotel General Manager
Location
Ocala, FL | United States
Job description
We're searching for an experienced Assistant General Manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you!
Responsibilities:
- Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
- Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
- Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
- Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
- Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
Qualifications:
- A proven record of experience managing a team, preferably in a hospitality role, is required
- You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
- Have superb communication skills, organizational skills, and problem-solving skills
- Must have at least 3 or more years of experience in the hospitality field
- Must have a strong focus on putting the guest first with exceptional customer service experience
About Company:
StayAPT Suites entered the long-term lodging market with an announcement of its new hotel concept in January 2020. The new brand, which will have over 20 hotels open by the end of 2022, with an additional 15+ in development, offers guests an experience not yet seen in its category. The room layout for each 500+ square-foot suite was intentionally designed to feel residential, with a dedicated living room, a full kitchen, and a separate bedroom. With a strong corporate financial backing and an experienced executive team in place, the Matthews, North Carolina-based chain is committed to building a portfolio of 100 corporate-owned hotels, in addition to franchising. Learn more at
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