Compliance and Quality Specialist

Location

Puerto Rico | United States

Job description

Requirements:

• Bachelor's Degree in Process and Quality Engineering, Industrial Engineering; in Management or Project Management, Quality Management, Business Administration, or related field.
• Minimum (6) six months of experience performing similar functions desirable.
• Mastery of Microsoft Office applications (Word, Excel, PowerPoint, and Outlook)
• Excellent verbal and written communication skills in English and Spanish.
• Excellent customer service skills, abilities to work in a team and relate to people at all hierarchical levels.
• Excellent skills to transmit knowledge.
• Ability to achieve results with minimal supervision, to work under pressure, set priorities and work on multiple tasks simultaneously, meeting deadlines and with a sense of urgency.
• Ability to analyze data, processes and draw conclusions with attention to detail
• Good skills to conduct investigations and audits.
• Physical demands include when it is necessary to reach, push, pull and/or carry up to 20 pounds.

• Identify quality levels, ensuring that they are accurate, efficient, complete and in accordance with the criteria for a healthy operation, through the collection of documents, reports, and metrics.
• Generate reports of plans and progress status of the Projects, Compliance and Quality department.
• Carry out audits in accordance with the approved Annual Audit Plan, on the departments' compliance with their operational processes.
• Prepare and send reports to the Department of Health as required by administrative ordinances and to manufacturers, as required.
• Manage queries from leaders and employees on the establishment of practices and processes.
• Coordinate and participate in training activities such as "Train the Trainer" aimed at developing the members of the Efficiency Committee and/or designated employees.
• Manage table of manufacturer contracts with the required data and periodically send it to Management.
• Manage the records of manufacturer contracts, customer complaints and recalls of manufacturers that are worked on.
• Manage projects and register the assignment of the number of projects and other required information.
• Prepare projects in Microsoft Project (scope of the project, folder with the required information).
• Manage with clients the date of inspection by the Manager.
• Prepare closing documents, improvement surveys to share with the client by email after the project is finished. Follow up as required.
• Actively support cultural transformation processes.

Employer with Equal Employment Opportunity.

Job tags

Salary

$14.5 - $14.85 per hour