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Location

Illinois | United States

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Job description

Desk Assistant Fox River Harley-Davidson St. Charles, IL About Us Fox River Harley-Davidson is part of the Windy City Motorcycle Company. Windy City Motorcycle Company (WCMC) is more than a motorcycle retailer - we are a veteran-owned company made up of riders for riders. Being the largest motorcycle retailer in the industry, WCMC is defining the standard and future of the motorcycle retail experience. Our teams are driven by a foundation of passion for fulfilling two-wheeled and three-wheeled dreams, making every day at work a new adventure. Are you ready to roll on the throttle and join us? If your looking for an exhilarating opportunity to work at the Number #1 Harley dealership in Chicago? Look no further! Fox River Harley-Davidson is currently seeking a Desk Assistant to join our team at Fox River Harley-Davidson, where you will have the chance to be a part of the most prestigious motorcycle brand in the world. As a Desk Assistant, you will play a crucial role in providing top-notch customer service and support to our loyal customers, all while immersing yourself in the exciting world of Harley Davidson. This is your chance to be a part of something truly special and make a difference in the lives of motorcycle enthusiasts. Apply now and kickstart your career with the number one Harley dealership in Chicago, Fox River Harley-Davidson. Summary Description Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive. Duties and Responsibilities:

• Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.
• Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.
• Prepare letters, reports, financial contracts, and other correspondence.
• Set-up and maintain an accurate easy to access filing system for all important documentation.
• Package deals, track down titles, help find information needed to help fund/finalize deal.
• Create schedule in ScheduleBase for Sales Department.
• Create motorcycle hang tags in compliance with state regulations and company policies.
• Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed/Talon.
• Prints reports from Lightspeed/Talon, Google Docs, H-Dnet, and other dealership systems as requested.
• Updates notes and other information in various Google Sheets.
• Perform other related duties as assigned or requested.

Qualifications & Job Requirements:

• High school diploma or the equivalent (Preferred).
• 2+ years’ customer service experience.
• Must possess a positive attitude and show enthusiasm for the products we sell.
• Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
• Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
• Must be able to multitask and input data with accuracy and efficiency in a high paced environment
• Good verbal communication skills.
• Pleasant phone manner.
• Must maintain a professional appearance and a neat, well organized work area.
• Valid driver’s license with a good driving record.

Physical Demands:

• Frequently works on a computer in a typical office environment.
• Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
• Requires standing and/or walking for extended periods of time.

Working Conditions:

• The noise level in the work environment is usually loud.
• Potential exposure materials commonly found in a motor vehicle service department.
• Occasionally exposed to exhaust fumes or other airborne particles

What we offer:

• Pay plans with endless potential
• Annual income increases
• Flexibility
• Opportunity for growth within the company
• Generous employee discounts
• Paid training and time off
• Business casual dress code
• Health, dental, vision, and life insurance and savings accounts
• 401k plan with a company match
• A fun environment

Windy City Motorcycle Company is an equal employment opportunity employer; we welcome all to come as they are!

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Salary