IDL Worldwide
Location
Pennsylvania | United States
Job description
Join our dynamic Client Services Team and embark on an exciting sales career where innovation is at the heart of everything we do.
At SGK Print (formerly iDL), we create amazing in-store experiences for brands across several sectors, from the nation’s favorite fast-food joints to the world’s most renowned retailers. With a legacy spanning over six decades, we’re a family business with the backing of a global powerhouse, meaning you get the best of both worlds when you join our team. Our culture is the bedrock of our success, which is why we’re committed to fostering an environment where authenticity is encouraged and diverse talent flourishes. If you’re a hard worker with a can-do attitude and a knack for seeing opportunities where others see challenges, then we want to hear from you.
Are you a sales professional, with experience in the Print Industry, who is open-minded to exploring a new role where you will lead engaging conversations while collaborating with dynamic brands throughout the United States?
As a Senior Manager New Business Developer with SGK Print you'll be at the forefront of building and maintaining relationships with both existing and potential clients. Your primary responsibility will be to cultivate trust and serve as a strategic advisor, understanding clients' needs and identifying opportunities for revenue growth within the United States. You will work closely with clients and key stakeholders, leveraging your print expertise to propose tailored solutions that address their challenges and drive mutual success.
In addition to sales growth and relationship management, you'll take the lead in coordinating projects from conception to completion, ensuring that deliverables are met on time and within budget. Collaboration with internal teams is essential, as you'll act as a liaison between clients and colleagues, fostering seamless communication and alignment throughout the project lifecycle.
Your role as a Senior Manager New Business Developer at SGK Print is pivotal in driving business growth, fostering client satisfaction, and ensuring the successful execution of projects that meet and exceed client expectations.
Click “Apply Now” for immediate consideration.
• Supports the Company’s profitability efforts by managing efficient, accurate, and timely coordination of the assigned project activities.
• Acts as a strategic partner to assigned clients by demonstrating a significant understanding of their market and business sectors and their specific challenges and opportunities. Provides insights and perspectives that support client initiatives and align company services with client needs.
• Develops innovative proposals to capture both account growth and new business opportunities.
• Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.
• Ensures meeting of volume and revenue targets for each account.
• Builds new relationships and nurtures existing relationships with internal and external clients.
• Creates strong and effective partnerships with Brand Development and Brand Deployment teams through sharing a deep understanding of client markets and business sectors and specific challenges and opportunities facing those clients. Works with company leaders to develop solutions that align our services with client needs.
• Assess and manages risks associated with profitability leakage by researching, understanding, and resolving any identified issues (i.e. process, operational, client relationship specific, etc.).
• Analyzes the performance of the Company-Client business relationship through analytics models and performance metrics with goal to establish agreed tactical and strategic priorities and strategies to achieve those goals.
• Ensures client retention is maximized by facilitating the delivery of custom tailored solutions to meet clients’ objectives and expectations.
• Conducts meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required; serves as the Subject Matter Expert on processes, capacity, timelines, etc.
• Partners with the client, the Account Team, and project teams to resolve identified project issues.
• Partners with Client Integration and the Account Team to ensure a smooth transition for new clients; attends pre-integration and planning meetings as needed.
• Participates in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
• Understands and recommends solutions for business-related issues and situations and generate specific plans that achieve objectives.
• Manages and balances marketing budgets to maximize Return on Investment (ROI) and drive incremental sales.
• Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
• Additional duties as assigned.
• Bachelor’s Degree in Sales, Marketing or related field.
• Advanced degree (MBA, Master’s) preferred.
• 8+ years progressive account management experience in a Creative Design Agency, Market Research firm or similar consulting environment; or equivalent combination of education and experience.
• 5+ years in an outside sales role.
• 25-50% travel either locally and/or nationally is required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Regularly required to stand; walk; sit; and talk, hear and see.
• Occasionally lift and/or move up to 10 pounds.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
SGK offers a variety of benefits and programs that support our employees and promote a positive work environment including retirement benefits, health benefits, an employee assistance program and paid time-off and holidays. Click "APPLY NOW" and upload your most recent resume to be considered for the Senior Manager New Business Developer opportunity. However, if this role doesn’t quite meet your expectations, please join our Talent Network so that you can be informed about job opportunities and events that match your interests.
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At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.Job tags
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