Alldus International Consulting Ltd
Location
Texas | United States
Job description
Our client, a global IT Services & Consulting organization, are hiring ServiceNow Developers to join their innovative team on a contract basis. The successful candidates will take charge of the end-to-end process, including development, testing, and deployment of applications and enhancements on the Service Now platform, following industry best practices and standards.
Responsibilities:
As a ServiceNow Developer, you will apply your working knowledge in PI, PA, Now Assist and Virtual Agent features within ServiceNow.
Employ a profound understanding of Machine Learning concepts for the development of Sentiment Analysis, Auto Classification, Auto Routing, and Auto Resolution of incidents and Service Requests.
Customize and configure platform features such as forms, workflows, reports, dashboards, and notifications.
Seamlessly integrate the ServiceNow platform with other systems and applications using cutting-edge methods, APIs and web services.
Perform troubleshooting and debugging activities to address platform issues, providing comprehensive support and maintenance.
Ensure the quality, performance, security, and scalability of ITSM solutions by adhering to best practices and software engineering standards.
Lead the implementation of ITSM solutions, promoting collaboration within the development team and advocating for a unified CMDB.
Skillset:
Established track record as a ServiceNow Developer.
Mastery of PI, PA, Now Assist, and Virtual Agent features.
Knowledge of Machine Learning concepts for ITSM applications.
Capability to configure and personalize features within the Service Now platform.
Proficient in seamlessly integrating Service Now with other systems through APIs and web services.
Display leadership prowess, empowering both engineers and data scientists.
If this sounds like the role for you, apply now in the link below or email your resume directly to [email protected] for consideration.
42331
Job tags
Salary
