Software Technology Inc
Location
North Carolina | United States
Job description
ServiceNow Technical Specialist - Candidates must reside in NC, preferably within commuting distance to Raleigh.
***The candidate must come in to pick up his or herequipment on the first day at own expense. A candidate or a vendorrepresentative must come in to drop off his or her equipment on the last day atown expense.
***There will be times when this position will berequired for on-site meetings in the Raleigh area, but most of the work will beremote. The candidate will need to reside in North Carolina, preferably withincommuting distance to Raleigh.
ServiceNowTechnical Specialist with expertise in ServiceProviders and platform strategy. Work directly with customers to capturebusiness and user requirements and communicate those requirements to theplatform team. This role will define detailed stories and epics, with applicableacceptance criteria in collaboration with product owners and development teamand facilitate meetings with internal technical and operational teams. Inaddition, this role will be responsible for authoring content and peerreviewing a wide array of documents, including functional, technical, trainingas well as planning and roadmaps.
Skill Required /Desired Amount of Experience | |||
Proven ServiceNow implementation experience | Required | 3 | Years |
Web applications, networks, protocols and email (SMTP, POP3) | Required | 3 | Years |
Basic understanding of ITIL v3 methodologies | Required | 3 | Years |
Understanding of enterprise IT architecture | Required | 3 | Years |
Working knowledge of relational databases | Required | 3 | Years |
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, etc.) | Required | 3 | Years |
Impeccable time-management and record keeping | Required | 5 | Years |
The ability to take complex end-user requirements to code | Required | 5 | Years |
A positive can-do attitude & willingness to learn | Required | 5 | Years |
A strong personal commitment to quality service | Required | 5 | Years |
The ability to work independently and with a team | Required | 5 | Years |
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. | Required | 3 | Years |
Excellent communication | Required | 5 | Years |
No. Question | |
Question1 | Candidate must have proven ServiceNow implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Do you accept this requirement? |
Question2 | Candidate must have past work experience with ServiceNow in the areas of help desk, IT service management, asset management, network and systems management. Do you accept this requirement? |
Question3 | Candidate must be able to attend an in-person interview. Do you accept this requirement? |
Question4 | Please list candidate s email address. |
Question5 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
Question6 | Candidates submitted above the rate of $$$ will not be considered. Do you accept this requirement? |
Question7 | Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm? |
Question8 | There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh. Please list where the candidate is currently living. |
Job tags
Salary