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Location

Fayetteville, NC | United States

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Job description

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Support team to disrupt, improve and evolve ways of working when necessary.
• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
• Identify gaps in the market and spot opportunities to create value propositions.
• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
• Create an environment where people and technology thrive together to accomplish more than they could apart.
• I promote and encourage others to value difference when working in diverse teams.
• Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Uphold the firm's code of ethics and business conduct.

Basic Qualifications :

Minimum Degree Required :
Bachelor Degree

Minimum Years of Experience :
8 year(s)

Certification(s) Required :

Microsoft Dynamics 365 CRM or ERP

Required Knowledge and Skills :

Demonstrates extensive ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Technical Architects, clients, engineering teams including developers, testers and PMO to deliver a quality product and implementation.

Preferred Qualifications :

Certification(s) Preferred :

ERP: D365 F&O Trade and Logistics and at least one other D365 F&O module (Microsoft LCS or Microsoft Sure Step Certification)

CRM: D365 Sales, Marketing, Dynamics CRM (D365/2013/2011)

Preferred Knowledge/Skills :

Demonstrates extensive abilities and/or a proven record of success as a Functional Solutions Architect leading efforts in consulting, designing, and implementing D365 applications-based solutions including:

• Managing the entire project lifecycle and resources to meet client success;
• Serving as the global point of contact on application design, optimizing features, availability, scalability, user experience, visualization and data integrity;
• Creating the functional specs, functional design documents; Business Requirements Document/Functional Requirement Document], Functional Design Documents, user stories, implementation solution maps; and other deliverables;
• Estimating and triaging high level requirements, future state processes and solution designs;
• Developing functional specifications including use cases, business scenarios and functional requirements;
• Participating in testing, quality management reviews and training including designs, prototypes and other work-products;
• Conducting Joint Application Design workshop for acceptable solution design
• Architecting solutions and work with technical team on configuration, design and testing efforts, driving the transition of requirements to the designers and developers;
• Leading the team through the life cycle of a D365 implementation providing key inputs during design, migrating data from external systems; conducting and supporting solution testing; building test cases; assisting with functional, system and user acceptance testing and conducting and supporting user and administrator training;
• Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); and,
• Providing Post Go Live Support.

Demonstrates extensive abilities and/or a proven record of success as a CRM CE Functional Solutions Architect including:

• Architecting solutions that leverage Dynamics CRM (D365, 2013, 2011 or 4.0 systems/core, external components and architecture);
• Having experience with D365 Marketing app;
• Having experience with Field service and Resource scheduling; and,
• Working experience with ClickDimensions integration with D365 CRM, and CRM Portals/ ADX Portals. 

Demonstrates extensive abilities and/or a proven record of success as an ERP F&O Functional Solutions Architect including experience with the following:

• Dynamics 365 Finance & Operations;
• Other Dynamics 365 ERP Modules;
• ISVs such as Dynaway EAM, AxTension, and Sana eCommerce;
• APICS CPIM or CSCP; and, 
• Microsoft Azure DevOps.

Demonstrates extensive abilities and/or a proven record of success with one or more D365 application modules to:

• Design, build, test and deploy the functional components; and,
• Address client needs: building, maintaining client relationships; communicating value propositions; managing resource requirements, project workflow and budgets; preparing complex written and verbal materials; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor.

Demonstrates extensive abilities and/or a proven record of success as a team leader, supervising teams to create an atmosphere of trust, seeking diverse views to encourage improvement and innovation, answering questions and providing direction to less-experienced staff, and coaching staff including providing timely meaningful written and verbal feedback.

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information:

#LI-Remote

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