Location
Bronx, NY | United States
Job description
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
ESSENTIAL RESPONSIBILITIES: - Responsible for performance of all security staff
- Oversee the recruitment and hiring of all BronxWorks security staff
- Provide, coordinate and ensure proper training and up to date licensure and required credentials for all security personnel; work with the Training Department to establish tracking of employee training
- Ensure Security Coordinators are interacting daily with site directors regarding personnel/client issues; personnel scheduling and personnel schedule planning
- Ensure Security Coordinators plan and convene monthly staff meetings which include Security Director and site Program Director
- Ensure Security Coordinators liaise with various community entities and actively participate in Precinct Community Councils
- Provide investigative assistance to the General Counsel as needed
- Provide crisis intervention 24 hours a day, seven day per week
- Model use of de-escalation strategies and positive interactions with all clients and promote use of same strategies with all security personnel.
- Conduct monthly regular security inspections of all sites to ensure employee and client safety
- Ensure all sites are following FDNY fire safety regulations; ensuring fire panels work properly, that security staff have adequate training and relevant certificates to operate
- Manage relationships with security vendors
- Ensure all CCTV systems are operational at all times
- Manage the collection, presentation and reporting of security data including incident reports
- Review all security-related incident reports, provide feedback and follow up as necessary
- · Ensure records, reports and logs are maintained in a uniform, consistent manner and appropriately reviewed at all sites
- Collaborate with HR, the site director and Security Coordinators in security staff disciplinary matters
- Monitor ADP schedules and timecards, support Security Coordinators to ensure schedules are posted on a timely basis and are completed in a consistent manner across the organization
- Oversee scheduling to limit unnecessary overtime pay and remain within security budgets.
- Conduct regular and effective Security Coordinator meetings
- Provide, coordinate and deliver training for security personnel
- Oversee continuous quality and process improvement in security policies, procedures, and equipment
- Ensure comprehensive fire prevention and related safety measures are deployed in all BronxWorks residential facilities
- Ensure consistent policies and procedures across the department and clear documentation, enforcement, and communication about them
- Ensure timely and accurate incident reporting into CARES per DHS priority outline and BronxWorks standards
- Enforce facility, BronxWorks, Department of Homeless Services, and other regulatory policies and procedures
WORKING CONDITIONS: - Operates in a residential facility for single adults and/or families with onsite social service and office environments
- Routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines
- Facilities operate 24 hours a day, 7 days a week with 8 hour shifts
- Employees may be assigned to more than one facility if necessary
REQUIRED JOB QUALIFICATIONS :
Education and Experience Required:
- At least fifteen (15) years of experience in law enforcement or in a related field
- Former law enforcement officers with supervisory experience preferred
- Demonstrated experience operating surveillance camera systems
- MOVE
- Bachelor’s degree required; Master’s degree preferred
- Five years supervisory experience
- Experience with implementation and management of databases, schedulers, etc. preferred
Certifications & Licenses Required:
- NYS Security Guard
- Must obtain and maintain required Fire Safety Certificates within three (3) months of hire
- CPR/ First Aid and Narcan Certification required within three (3) months of date of hire
Knowledge, Skills, and Abilities Required:
- Strong oral and written communication skills
- Strong interpersonal skills and ability to build trust and effective professional relationship
- Ability to lead and manage others and to manage 24-hour work schedules
- Proficiency in Microsoft Office suite and other standard business technology
- Understanding of and commitment to organization’s mission, vision, and values
- Ability and willingness to perform all duties as workload necessitates
- Ability to drag at least 80 pounds · Ability to lift at least 40 pounds
- Ability to stand, walk, or sit for long periods of time
- Ability to travel throughout New York City via public transportation
- Possess a valid driver’s license from the state in which the bearer resides; ability to become a BronxWorks approved driver
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.
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