Field Service Technician - Albany, NY/Springfield, MA
Location
Springfield, MA | United States
Job description
Field Service Technician - Albany, NY/Springfield, MA
Belimed is a leading global supplier of innovative cleaning, disinfection and sterilization solutions for medicine, with subsidiaries in Europe, USA and China. Under the brand name Belimed we develop, produce and distribute equipment for hospitals and clinics. Our more than 1000 employees in 10 countries have been working tirelessly for over 40 years to provide our customers with absolute confidence in sterile processing solutions.
Job Description
As a Field Service Technician, you will travel to hospital sites to complete the installation, service, and maintenance of Belimed products while providing excellent service to customers.
This could be a great fit if you possess strong mechanical aptitude and excellent customer service skills! You may have experience as a/an: Automotive Mechanic, Diesel Mechanic, HVAC Technician, Electronics Technician, Machinist’s Mate, Boiler Technician, Generator Technician, Maintenance Technician, Appliance or Equipment Repair Technician, etc.
Training is provided to all new technicians - two weeks of initial classroom training, 90 days of OJT and one week of advanced classroom instruction.
This is a remote, home-based position traveling around the Albany/Springfield area and covering within a 2-4 hour driving radius.
How you will impact Belimed and our clients
- Troubleshoot and diagnose equipment malfunctions using test instruments
- Measure and adjust digital and analog instrumentation using calibration equipment
- Install, modify and repair Belimed and/or 3rd party equipment
- Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
- Demonstrate correct usage and application of equipment to customers
- Conduct product in-service trainings as required
- Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
- Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
- Monitor customer chemical orders, contract sales and renewals
- Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment
What you need to succeed
- High school diploma or equivalent
- 3+ years of experience with industrial electrical single and 3-phase wiring and controls
- Experience troubleshooting water and pneumatic process controls
- Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
- Ability to perform piping of copper, brass and stainless steel piping
- Ability to read and red-line P&ID and electrical schematics
- Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
- Ability to lift at least fifty pounds unassisted
- Ability to climb over and crawl under equipment
- Ability to travel extensively with little notice prior to travel
- Must have a valid driver’s license and acceptable driving record
- Ability to work nights, weekends and holidays as business need dictates
- Ability to maintain compliance of all credentialing requirements in order to access customer sites
Join our team and take your career further.
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