eXcell, a division of CompuCom Systems, Inc.
Location
Santa Clara, CA | United States
Job description
At , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
Our client is currently seeking a Level 3 Networking Technician to join their team onsite in Santa Clara, CA. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.
Duties and Responsibilities:
Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests
Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components
Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers
Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration
Skills and Qualifications:
Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Minimum 3+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)
Minimum 3+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required
Minimum 3+ years of combined experience working in data centers, labs, or server room environments required
Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)
Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems
Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents
Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials
Structured Network Cabling experience
Copper: Cat5, Cat5e, Cat6, Connector Types RJ45
Fiber: Multimode, Single Mode, Connector Types - ST, SC, LC
WIFI hardware experience
Wireless LAN Controllers
Wireless Access Points
Networking experience
IP Addressing, Layer 2 VLAN etc
Experienced in Ethernet Switching hardware
Chassis, Supervisor, Line Cards, Power Supplies etc
Transceiver Types - SX, LX, SR, LR etc
Cable Troubleshooting Knowledge / Experience
Fluke Testers: Copper - Wire Map, Link Test etc, Fiber - OTDR Testing
Fluke Aircheck: Wireless Testing
$26.00 - $28.00 per hour
We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.
Job tags
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