Location
Columbia, MD | United States
Job description
The District Manager is responsible for all aspects of sales and operations for Artemis Wax owned European Wax Centers within a geographic area. This position has full P&L responsibility; identifies, attracts, and develops talent to consistently deliver budget, while growing the business. The typical span of control for the DM position is 8-12 locations. Team Member talent and performance development, as well as sales and operational excellence are central to this role. The Team Member must uphold the Artemis Wax Core Values:
- We are Team Players
- We Play to Win
- We Bring the Energy
- We are Committed
Essential Job Functions and Responsibilities:
Field and People Leadership
- Lead Center Performance and inspire the Team to deliver and exceed both revenue and operating budgets
- Develop the Center Manager Team to meet their full potential. Coach, mentor and frequently visit Centers to evaluate and coach performance
- Identify, recruit, and develop talent across all levels of the Center. Establish proactive partnerships with beauty schools to drive Wax Specialist recruiting.
- Train and role model the expected Artemis Wax standards and protocols at all times.
- Holds their team accountable for adhering to the same standards and protocols.
- Effectively communicate and set direction with Center Team. Monitor performance, provide recognition and feedback.
- Ensure each center under supervision is always clean and immaculate and meets all brand standards. Center cleanliness is the responsibility of every employee.
Business Expectations and Rhythms
- Deliver and manage the districts performance across revenue and KPI’s
- Review and assess Center and Market KPI’s, daily. Coach and plan accordingly
- Create effective action plans with Centers to improve daily, weekly, monthly, and annual
- performance.
- Deep mastery and coaching of sales and scripts
- Manage all aspects of traffic, conversion and staffing to deliver optimal center performance.
- Lead and organize operations, including district payroll, ordering and compliance.
Education / Experience / Qualifications:
- 5 years of related and applicable experience in a sales driver management role
- Bachelor’s Degree or applicable related work experience
- Full proficiency of Microsoft Office Suite
- Demonstrated results oriented leadership
- Self-motivated and process focused
- Team Member Centric
- Outstanding communication skills
- Fun. You must have fun.
Work Environment
- This position requires frequent travel, 80% of the time or more within the geographic area.
- Must be able to work effectively in stressful environments, communicate with others.
- Effectively deal with direct reports and customers and accept constructive feedback from direct supervisors.
- Must be able to change activity frequently and cope with interruptions
- Most work performed indoors. Temperature is moderate and controlled.
- Must be able to stand or sit at a desk for up to 8 hours per day. Standing, walking and sitting are required. Length of time at these tasks varies from day to day.
- Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
- Must be able to lift up to 50 lbs. occasionally
- Talking and hearing occur continuously in the process of communicating with clients, employees and above center leadership.
About European Wax Center
European Wax Center, Inc. is the largest and fastest-growing franchisor & operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center, Inc. continues to revolutionize the waxing industry with their
innovative Comfort Wax® formulated with the highest quality ingredients to make waxing a more efficient and relatively painless experience. Delivering a 360-degree guest experience, they also offer a collection of proprietary products to help enhance & extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes 944 centers in 45 states as of December 31, 2022. For more information about EWC, visit:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.'
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around:
• Our proprietary Comfort Wax®
• Private waxing suites
• A crisp, clean environment
• And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
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