Virtual Travel Management Associate
Location
Mobile, AL | United States
Job description
We are seeking a dynamic and detail-oriented Virtual Travel Management Associate to join our team. As a Virtual Travel Management Associate, you will play a crucial role in ensuring smooth and seamless travel experiences for our clients. This position is ideal for individuals who are passionate about travel, possess excellent organizational skills, and thrive in a fast-paced, online environment.
Responsibilities:
Booking and Coordination:
- Manage and coordinate travel arrangements for clients, including flights, accommodations, transportation, and other travel-related services.
- Utilize online booking platforms and tools to secure the best rates and options for clients.
Customer Service:
- Provide exceptional customer service by addressing client inquiries, resolving issues, and ensuring a positive travel experience.
- Proactively communicate with clients to gather preferences and requirements for personalized travel solutions.
Research and Stay Informed:
- Stay up-to-date on travel trends, industry developments, and changes in regulations.
- Conduct research to recommend new destinations, accommodations, and experiences to enhance our service offerings.
Documentation and Record-Keeping:
- Maintain accurate and detailed records of travel arrangements, client preferences, and communication history.
- Prepare and distribute travel itineraries, vouchers, and relevant documentation.
Collaboration:
- Collaborate with other team members to optimize travel packages and offerings.
- Work closely with travel partners and suppliers to negotiate rates and secure exclusive deals.
Qualifications:
- Previous experience in travel management or a related field is preferred.
- Strong knowledge of online travel booking platforms and tools.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask and prioritize.
- Problem-solving skills and ability to handle unexpected situations.
- Proficient in using Microsoft Office Suite and other relevant software.
Benefits: - Online Training and Certification
- Travel Discounts
- Competitive Commission Structure
- Flexible Schedule: FT/PT
- Business Opportunity
Job tags
Salary
