Human Resources Business Partner

Location

Jacksonville, FL | United States

Job description

Turner Pest Control is a rapidly growing pest control company that has been providing excellent service to our residential and commercial customers over the past 50+ years. We have stayed at the forefront of the industry by constantly improving the methods, technologies, and services we offer and partnering with the best in the industry. As we expand across the southeast, we promise to keep innovating and providing the best experience possible for our customers and employees. We currently have 15 branches, 60,000+ customers and 500+ employees and continue to grow and this position will be critical in ensuring an excellent employee experience for all.

Job Summary:

The Human Resource Business Partner will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits and leave, and enforcing company policies and practices. Additionally, this position assists managers and employees with employee relations issues, team member development, benefits enrollment, and questions, and maintains employee database and files.

Supervisory Responsibilities:

• Manages the daily workflow of the HR department.
• Manages and develops on-site HR staff (HR Generalist, Talent Acquisition Specialist)
• Oversees day-to-day HR support and guidance for company.

Duties/Responsibilities:

• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Serves as liaison between HR Director and on-site Senior Leadership Team ensuring open communication and transparency.
• First level escalation for on-site HR staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating employee relations issues, and terminations. Provides support and guidance to managers and team members as needed.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Provides excellent customer service support to internal and external customers. Develops communication tools to enhance understanding of the company's policies and practices.
• Partners with managers during employee relations investigations and disciplinary meetings.
• Ensures compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Maintains up-to-date knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Administers various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
• Conducts benefits orientations and leads annual benefits open enrollment.
• Maintains employee benefits filing systems and ensures benefits changes are entered appropriately in payroll system for payroll deduction.
• Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
• Ensures a smooth process and excellent employee experience for acquired employees during onboarding and transition post-acquisition.
• Performs other duties as assigned.

Required Skills/Abilities:

• Must act with integrity, professionalism, and confidentiality.
• Strong analytical and problem-solving skills.
• Ability to operate in a fast-paced environment with shifting priorities and objectives.
• Ability to set daily priorities and delegate when appropriate.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS (Workday) and talent management systems.

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or 6-7 years related experience required.
• Two years of experience in employee benefits administration required.
• A minimum of two years of human resource management experience preferred.
• SHRM-CP or SHRM-SCP highly desired.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Travel to branch locations is required on an as needed basis (10-15%).
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why work for Turner Pest Control?

We offer:

HEALTH BENEFITS

• Medical, dental and vision coverage
• Company-paid life insurance
• Company-paid short-term disability
• Optional supplemental benefits
• Enrollment eligibility begins first of the month following date of hire

FINANCIAL ASSURANCE

• 401(k) plan with company match of 4%
• Immediate enrollment eligibility
• Convenient direct paycheck deposit
• Team Member reward and recognition program

AND MORE

• Eight (8) paid holidays
• 120 hours of Paid Time Off, prorated from date of hire

• Team Member discount on our services
• Opportunities to participate in community events

Turner Pest Control is an Equal Opportunity Employer

Turner Pest Control is a drug free workplace

A pre-hire compliance screening and background screening will be conducted.

Turner Pest Control is committed to the full inclusion of all qualified individuals. As part of this commitment, Turner Pest Control will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

About Turner Pest Control:

We began in 1971 as a friendly, family-run business. 50 years later, that's still how we operate. The technology may change, but our commitment to our neighbors never will. In 2018, Turner Pest Control became a part of Anticimex, a $6 billion global pest control organization with a mission of being the leader in modern pest management. Our company culture embraces growth, technology, and integrity as we strive to become the global leader in pest control.

Today, we're one of the fastest-growing companies in Florida and South Georgia. We're an industry leader ranked at number 41 of the Top 100 pest control companies in the nation. Turner Pest Control is a full-service company that prides itself on providing the highest quality lawn and pest management services to both residential and commercial customers.

We're also designated as a QualityPro Certified company, a distinction earned by less than three percent of U.S. pest control providers. Built on the principles of Business Operations, Environmental Stewardship, Consumer Relations and Technician Training, the QualityPro certification is a symbol of Turner Pest Control's commitment to protecting our customers, our people, and our environment.

Job tags

Salary

$80k - $90k