User Studies Operations Engineer
Location
Cupertino, CA | United States
Job description
Are you interested in contributing to the delightful user experience of Apple products? We are looking for a User Studies Operations Engineer to deliver high-quality data sets for Sensor Software algorithms.
Key Qualifications
- The candidate will possess the following qualifications:
- Knowledge of engineering fundamentals across multiple disciplines (Hardware, Software, Algorithms, DevOps, Data Infrastructure)
- Ability to rapidly acquire familiarity with emergent hardware and software technologies, lead teams, and take ownership for a project’s success
- Familiarity with rapid prototyping and Design Of Experiments (DOEs)
- Experienced in industrial engineering and/or operations
- Reduces risk by uncovering hidden problems and driving meaningful mitigation strategies through creative solutions, robust planning, exception event handling
- Works well under pressure in the face of unexpected events and is energized by challenges
- Active, creative problem solver driving time-sensitive strategic changes based on a mixture of analysis, experience and collaboration with domain experts
- Delivers clear and concise status reports; communicates fluidly with colleagues of all levels
- You are upbeat, adaptable, and results oriented with a positive attitude
Description
The User Study Operations Engineer will work closely with product development team; designing, leading, executing, and monitoring large-scale studies in support of algorithm development.
ROLE RESPONSIBILITIES:
Creatively identify and refine high-throughput study methods, maximizing volume while also protecting data quality, participant experience, and data yield
Continuously implement operational efficiencies and cost-saving measures
Contribute to the design of user study data collection systems inclusive of hardware, firmware, software and user interface specifications
Identify system design versus study operations trade-offs and impacts, influence cross-functional team members towards design solutions the meet study goals and operational efficiencies
Specify user workflows and study data flows. Build risk mitigation strategies for any scenario that may jeopardize the quality, volume, timeline or budget of the project
Collaborate with multi-functional teams including Algorithm, Hardware, Software, User Experience, Product Design, Project Management, Legal, Procurement, Security, Logistics and vendors to define and deliver vital study elements
Write technical documents including study instructions, operating procedures and training documents for study personnel
Handle confidential information and devices with discretion
Lead multiple projects and priorities in a multifaceted, changing environment with minimal direction
Drive process improvements across the organization to continuously improve the way we work
Education & Experience
Degrees in Electrical, Systems, Mechanical, Industrial, and/or Operation Management Engineering, or research-related discipline is required. Minimum 2+ years of experience in system engineering or relevant experience is preferred. Experience in project management/operations or relevant experience required.
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $107,500.00 and $223,500.00, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
The User Study Operations Engineer will work closely with product development team; designing, leading, executing, and monitoring large-scale studies in support of algorithm development.
ROLE RESPONSIBILITIES:
Creatively identify and refine high-throughput study methods, maximizing volume while also protecting data quality, participant experience, and data yield
Continuously implement operational efficiencies and cost-saving measures
Contribute to the design of user study data collection systems inclusive of hardware, firmware, software and user interface specifications
Identify system design versus study operations trade-offs and impacts, influence cross-functional team members towards design solutions the meet study goals and operational efficiencies
Specify user workflows and study data flows. Build risk mitigation strategies for any scenario that may jeopardize the quality, volume, timeline or budget of the project
Collaborate with multi-functional teams including Algorithm, Hardware, Software, User Experience, Product Design, Project Management, Legal, Procurement, Security, Logistics and vendors to define and deliver vital study elements
Write technical documents including study instructions, operating procedures and training documents for study personnel
Handle confidential information and devices with discretion
Lead multiple projects and priorities in a multifaceted, changing environment with minimal direction
Drive process improvements across the organization to continuously improve the way we work Degrees in Electrical, Systems, Mechanical, Industrial, and/or Operation Management Engineering, or research-related discipline is required. Minimum 2+ years of experience in system engineering or relevant experience is preferred. Experience in project management/operations or relevant experience required.
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