Mid System/Network Administrator (Windows)
Location
Laurel, MD | United States
Job description
Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!
Belay Technologies is seeking a System/Network Administrator (SNA) to join our intel team. The SNA provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.
Candidates should have the following qualifications:
- TS/SCI Clearance with polygraph
- Five (5) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
- Contractor shall currently possess and maintain one of the following certifications:
- Microsoft Technology Associate-IT Infrastructure (MTA-IT) or;
- Microsoft Certified Solutions Associate – Desktop (MCSA-DT) Windows 7 or;
- Microsoft Certified Solutions Associate - Desktop (MCSA-DT) Windows 8 or;
- Microsoft Certified IT Professional –Windows Client (MCITP-Client) Desktop Support Tech on Windows 7 or;
- Microsoft Certified IT Professional –Windows Client (MCITP-Client) Desktop Admin on Windows 7 or;
- Computer Technology Industry Association - A + (A +) or
- Computer Technology Industry Association - Network + (Network +) or;
- Computer Technology Industry Association - Storage + (Storage +)
Candidates are required to have the following skills:
- Provide support for implementation, troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
Perks and Benefits:
- 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
- 10% matching in 401(k) contributions vested on day one
- $5,000 annual training/tuition
- Student Loan Repayment Program
- 100% company-funded HSA
- Rich medical coverage (100% coinsurance)
- Dental coverage including orthodontia
- Up to $420,000 in life insurance, premiums 100% company funded
- Amazon Prime, gym reimbursement, monthly lunches, games and prizes
- Pet adoption program, generous referral bonus program, fun events, and more!
Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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