Location
Boca Raton, FL | United States
Job description
Summary:
GRUBBRR is seeking a bright, highly motivated entry-level Deployment Technician with a solid technology background coupled with strong interpersonal skills looking to jump-start their career through hands-on training and experience at a growing FinTech company. The ideal candidate for this role possesses the highest level of integrity, strong initiative and drive. This individual works best in a team environment and is a dynamic self-starter with a high level of energy and a genuine “can-do" attitude.
Responsibilities:
- Stage and configure new hardware/software for upcoming deployments
- Assist and contribute to research and development projects
- Assist warehouse supervisor with packing and shipping deployments, if needed
- Perform hardware/software installation and support, internal and customer-facing
- Develop and maintain knowledge base documentation
- Contribute to the improvement of existing knowledge base documentation
- Analyze system issues to evaluate root cause and develop solutions to resolve
- Tests solutions and documents specifications, modifications or design changes
- Provide the preventative maintenance, troubleshooting, root cause analysis, and resolution for complex technical incidents to ensure satisfaction
- May consult with additional technology resources to solve issues requiring other specialized technical support
- Identifies trends relating to systems problems for the company
- Recommends systems modifications to reduce problems and increase productivity
- Occasional travel required for hardware installation/partner training
Qualifications:
- Associates degree in computer related field or equivalent education/certifications
- Must own a vehicle and have a valid Florida Driver License
- Must reside in South Florida, within easy commute to Boca Raton (in-office job)
- Highly organized and detail-oriented; ability to prioritize daily tasks
- Strong troubleshooting skills of computer hardware/software and connection issues
- Must demonstrate good judgment, interpersonal and organizational skills
- Excellent oral and written communication skills
- Experience resolving hardware and software technical issues
- Basic understanding of networking concepts
- Must be able to travel 5%-10%
- Able to lift heavy objects
About Us:
- We're cool (Hello Captain Obvious!)
- Be part of a team that encourages and inspires growth
- Ownership - be an entrepreneur & get equity w/out taking all the risk (talking some serious coin!)
- We hire talented people so you won't be micromanaged
- Dress for success in your own personal style
- We like to experiment and are not afraid to fail
- Mentorship and fast-track career growth
- Ping Pong & Pizza is not culture! Yeah we've got that too, but our culture is about our people - smart, fun, collaborative, we share a passion to win and innovate. But we do have an indoor basketball court so we get bragging rights on a cool office
Job tags
Salary
