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Imaging Support Specialist (full-time, days, FF)


NorthBay Health


Location

Fairfield, CA | United States


Job description

Job Description

Obtains billing documentation and authorizations for all patient imaging exams done in the clinic. Interviews the patient or his/her representative to secure accurate demographic and insurance information ensuring the patient's care is not delayed. Verifies and documents eligibility and benefits for patient's specific payor. Schedules exams for multiple diagnostic modalities. Organizes and distributes paper flow among facility staff. Inputs all patient demographics into facility information system. Answer multi-line switchboard and route calls accordingly. Inputs updates and/or changes to daily/weekly schedule and patient record. Prepares and processes all court ordered subpoenas and medical records requests. Processes incoming exam reports and prepares items for mailing/faxing. Collects patient co-pays and/or account payments. Maintains knowledge of HIPAA laws/forms and ensures front desk is compliant at all times. Processes all patient requests for viewing/amending PHI, accounting of disclosures, special privacy protections, confidential channel communication and complaints. Exhibits excellent customer service to patients, families and other staff.

Qualifications

Education:
Licensure: Experience: Skills: Interpersonal Skills: About Us

At NorthBay Health we are committed to providing you with competitive wages and quality benefits for you and your family:

NorthBay Health provides sophisticated healthcare services not only in our two hospitals - NorthBay Medical Center in Fairfield and NorthBay VacaValley Hospital in Vacaville California - but in our primary care, specialty care practices and urgent care centers. From oncology to open heart surgery, and from birth through the end of life, NorthBay Healthcare has teams of medical experts ready to assist in your care.


It is our goal to exude warmth and caring as we meet and greet patients, family and visitors in our hospitals and medical offices. Our dedication to our patients continues throughout their healthcare journey.


NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That's why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as the Mayo Clinic. Our competence, capabilities and practice of collaborating with some of the nation's most advanced clinical institutions enable us to manage extremely complex cases right here.


To learn more about NorthBay Health's benefits, diversity statement and community please visit


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