Location
Johnston, IA | United States
Job description
Responsible for supervising day-to-day billing operations of the assigned billing service and for oversight of pre-certification and verification process for patient insurance information. Coach and mentor team members and assign tasks to ensure that the team's resources are used effectively. Respond to more complex, escalated inquiries from team members and check the work of others to ensure that the payroll is processed accurately.
This position is open to remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.
Why UnityPoint Health?
- Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022by Becker’s Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits –Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
- Provides leadership to ensure effective, efficient office operations, optimizing performance and continually improving quality outcomes in a vastly changing health care environment.
- Responsible for overseeing the day to day workflow of the office including the review of staffing needs and supervision and training of staff in good customer relations and office procedures.
- Establish effective mechanisms of communication with team members, patients, UnityPoint Health affiliate personnel and insurance companies to foster an environment, of openness, trust, teamwork and staff development.
- Demonstrate sound fiscal management of operation through the elimination of waste.
- Coordinates and plans monthly staff meetings.
- Responsible for all aspects of hiring, interviewing and selecting staff
- Establishes productivity guidelines and monitors productivity and errors of staff.
- Recommends and implements training based on these reports.
- Monitors daily activity and productivity, recommending adjustments to staff
- responsibilities to meet department goals.
- Works with the manager and trainer to develop an effective training program for new
- staff and ongoing training for existing staff.
- Completes annual performance appraisals for direct reports. 90 %
- Provides computer support to CBO staff. Computer system depends on supervisor’s particular area. Examples of computer systems are LastWord, CareMedic, Softco/PC Doc, PCAP.
Education:
High School Diploma Associates, Bachelor’s or Master’s degree preferred
Experience:
Two years experience in patient accounting, healthcare insurance or healthcare collections.
License(s)/Certification(s):
Valid driver’s license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities:
Strong supervisory and leadership skills Excellent written and verbal communications Knowledge of diagnostic and procedural coding requirements in conjunction with submission of insurance claims to third party payers.
Knowledge of personnel administration and patient relation principles. Excellent academic credentials with a track record of professional accomplishments, which demonstrate superior performance, leadership and vision.
Other:
Use of usual and customary equipment used to perform essential functions of the position.
Job tags
Salary
