Location
Fort Collins, CO | United States
Job description
Responsibilities
- This position is responsible for driving and sustaining business in equipment repairs or upgrades, and large complex solutions selling
- At least 90% of prospecting will come from the existing customer base
- Demonstrates sales ability, financial, operations, and business knowledge in HVAC maintenance, design, and project constructability to drive new business, become productive and self-sufficient
- Develop the ability to qualify prospects, set effective appointments, follow up on leads and referrals and answer questions and objections in a proficient and responsible manner
- Understand commercial HVAC equipment, building system design, building automation systems, and typical sequences of operation
- Understand energy costs, energy efficiency, and cost saving strategies for commercial building HVAC and lighting systems
- Understand standard energy saving measures, how they can be applied to systems, and be able to explain to a client, in plain language, why the solution is beneficial and cost effective
- Develops relationships with multiple buying influences in the customers organization, including executive level customers, facility managers, property managers, building engineers, and purchasing
- Quantifies and targets opportunities based on deep customer knowledge
- Develop an understanding of the prospects decision-making process, address customer concerns and commit prospect to decision making timetable
- Proactively researches the prospects organization and influences the customer to buy through thorough analysis of the clients organizational needs
- Demonstrate the ability to effectively identify and contact the decision maker(s)
- Learn how to manage budgeting, quotes, and asset plans to close sales and maintain an appropriate backlog of opportunities to support sales plan
- Learn to apply the company pricing and credit policies
- Customer Service focused- the individual can influence and drive customer satisfaction, possesses the proper judgment to escalate procedures when an emergency arises to meet the customers needs
- Manages Preventative Maintenance Service agreement base, leads all client consultation/review meetings and provides pricing for associated repairs or upgrades
- Develops, evaluates, and discusses viable solutions with customer
- Determines proposal price and selling strategy
- Prepares and reviews contract terms and conditions using standard Haynes contract templates
- Owns customer satisfaction, in partnership with fulfillment resources, for assigned Preventative Maintenance Service agreement base
- Partners closely with Maintenance Sales, Service Sales, and BAS PSRs; serves as internal customer service champion
- Provides total account business activity reports and annual forecasts
Job tags
Salary
