Location
Milwaukee, WI | United States
Job description
Join Our Team as a Bilingual Customer Care Specialist!
Are you passionate about making a positive impact while providing exceptional service? We are seeking dedicated individuals to join our team at Conduent in Milwaukee, WI.
Opportunity Highlights:
- Training Excellence: Comprehensive 3-week training with no pre-scheduled days off, ensuring you're fully equipped for success.
- Career Growth: Exciting potential for permanent roles with a chance to elevate your pay to $20/hour.
- Meaningful Work: Contribute to child support payment solutions, making a real difference in the lives of our customers and clients.
Responsibilities:
- Respond to telephone inquiries using standardized scripts and procedures.
- Address questions related to child support payments, disbursement, and account histories.
- Communicate effectively, providing timely resolutions and informing customers about available services.
- Gather information, research, and log customer calls, maintaining accurate records.
- Research positive outcomes to ensure customer satisfaction
Qualification
- High School diploma or GED.
- Minimum of 1 year in telephone customer service or related experience.
- Excellent communication skills.
- Knowledge of PC usage and related software.
- Experience in accurate data entry (alpha and numeric) or with a 10-key calculator.
- Bilingual Spanish-speaking candidates strongly encouraged to apply.
Working Hours:
- Monday - Friday, 8-hour shifts between 7:55 AM - 5:00 PM. Overtime may be required.
Location:
- Onsite: 315 West Edgerton Ave, Milwaukee, WI 53208
Why Choose Conduent? At Conduent, we prioritize a supportive work environment, continuous learning, and career advancement. Join us in making a difference while enjoying competitive pay and the chance to grow with us.
Apply Today and be a Key Player in Empowering Child Support Solutions! #CustomerCare #JobOpportunity #MilwaukeeJobs #BilingualOpportunity
With a diverse and inclusive workplace, Conduent values every team member, fostering a collaborative environment that encourages innovation and personal growth. Join us in our commitment to excellence and impactful service, where your contributions make a lasting difference.
A drug and background screening is required for this position.
Job Posted by ApplicantPro
Job tags
Salary
$14.5 - $15 per hour
