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Location

North Reading, MA | United States

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Job description

Summary of Position

A Supervisor is the camp counselor of Cowabunga’s! This person is responsible for keeping the day-to-day operations on pace and to expectations, all while maintaining a positive morale and team environment. For our staff, Supervisors set clear expectations, answers questions, and follows up to ensure a job well done. For our guests, Supervisors answer questions, react quickly, and maintain a proactive approach to customer service and hospitality. This current position seeks weekend evening supervisors to lead a team and reset our gyms! Cleaning projects, directing staff, and making sure the store is ready for a new batch of families to enjoy our space.

Responsibilities Include (but are not limited to:)

• Maintain positive attitude
• Strong attention to detail
• Ability to switch tasks quickly and effectively
• Greet customers with a smile
• Strong Communication via phone and email
• Ability to take direction with little follow up
• Ability to work independently
• Working under strict time deadlines
• Take a leadership role in all aspects of operations
• Answer questions quickly and accurately to our standards
• Ability to handle cash, count change, and reconcile drawers
• Take a positive, respectful approach to delegation
• Lead by example
• Redirect and Refocus employees routinely
• Communicate consistently with store manager and ownership

Physical Requirements:

• Ability to be on feet continuously during shift
• Ability to lift 40lbs consistently
• Ability to jump, crawl, slide through equipment for safety checks
• Ability to work on hands and knees
• Ability to speak clearly and confidently
• Ability to climb ladders

Qualifications

• Have leadership qualities
• At least 18 years of age
• Ability to pass a background check with no concerns
• Reference check(s)

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Job tags

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Salary

$18 per hour