Location
Lynchburg, VA | United States
Job description
Berglund Toyota is looking for an experienced Sales Manager to join our team. We are part of Berglund Automotive, a well-established and reputable automotive group with 10 locations, representing 20 different automotive brands throughout Southwest and Central Virginia.
Job Summary:
As a Sales Manager you will be responsible for managing Internet leads and desking on-line deals while overseeing the day-to-day operations of our sales department, driving sales performance, and leading a team of motivated sales professionals. Your primary objective is to meet and exceed sales targets while ensuring a high level of customer satisfaction.
Benefits:
- Competitive pay plan.
- Demonstration Vehicle.
- Paid time off after 3 months.
- Medical, Dental, Vision, Life, and Disability benefits.
- 401(k) Retirement Plan.
- Excellent growth potential with growing organization.
Key Responsibilities:
- Ensure that the sales team is following up on Internet leads using email, phone and live chat scripts and templates, providing exceptional customer service.
- Lead, motivate, and manage a team of sales professionals, providing guidance, and coaching to meet and exceed sales targets.
- Build rapport and relationships with customers to enhance customer experience and business growth.
- Set sales goals, objectives, and targets for the sales team and monitor their progress.
- Assist in closing deals.
- Utilize CRM for tracking and following up on all sales leads.
- Manage showroom, online, and phone traffic.
- Collaborate with other departments, such as finance and service, to streamline operations and enhance the overall customer experience.
- Maintain a positive work environment that encourages professional growth and teamwork.
- Handle customer concerns and resolve any issues to ensure high levels of customer satisfaction.
Qualifications:
- Proven experience as an automotive sales manager.
- Strong leadership, communication, and interpersonal skills.
- Exceptional sales and negotiation abilities.
- In-depth knowledge of automotive industry trends and products.
- Proficient in CRM software and sales management tools.
- High level of customer service and problem-solving skills.
- High School Diploma, GED, or equivalent is required.
- Must possess and maintain a valid driver’s license.
Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Job tags
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