Flooring Design Consultant
Location
Bloomfield Hills, MI | United States
Job description
Summary
Flooring Design Consultant
This is an inside sales position for our Grosse Pointe Farms location. We are open to full time and part time applicants. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier. Minimum (2) years of flooring sales experience is preferred, retail sales experience is required.
McLeod Carpet One has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than 65 years, we are known for our superior customer service and our professional staff.
We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.
Duties Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position:
- Greet customers on the sales floor, and determine their wants and needs
- Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
- Provide outstanding customer service
- Write sales orders
- Help work through, and follow-up after, the completion of each job
- Build client relationships
- Network regularly, and work effectively, with other store employees
- Execute targeted sales strategies
- Receive payment, or obtain credit authorization
- Use computer database to research the availability of merchandise and to process orders
- Follow up in a timely and professional manner with all customers on requests and/or concerns
- Answer questions from customers about flooring
- Assist customers with flooring choices (explain features/benefits, etc.)
- Help customers with their choice through decorating and/or design advice
- Maintain showroom by keeping samples and displays neat, current, and clean
- Prospect for new business
Requirements The ideal candidate must be:
- Willing to undergo product and sales training in order to become certified flooring and design expert
- A self-starter
- Personally well-organized
- Willing to create new business
- Able to provide outstanding customer service
- Able to provide exceptional follow-up
- Experienced in retail sales
Some additional qualifications include:
- A passion for, or experience with, decorating or design
- Some college is preferred, but not necessary
- Must have access to reliable transportation in order to get to work, and to visit customers' home (as necessary)
- Open and flexible work availability, including weekends
- Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems
Benefits How to Apply
Please provide the following:
- An up-to-date resume
- Salary history and/or requirements
Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process.
Thank you for your interest in our position. We appreciate the time you have taken to apply with us.
Carpet One Floor & Home is an Equal Opportunity Employer
Job tags
Salary
$40k - $70k
