Location
Bozeman, MT | United States
Job description
Top brands turn to commonFont to envision activate and advance bestinclass Experience Management programs. Join our exceptional team in beautiful Bozeman to implement manage and evolve commonFont’s technology resources to support our IT and Security objectives!
commonFont
commonFont helps companies implement and evolve their CX and EX programs and platforms optimizing for organizational impact and yielding high returns on technology investments at every stage of the client journey. Clients value commonFont’s commitment to their success translation of business needs into platform design dedication to continuous learning and improvement and relentless pursuit of quality. At commonFont our spirit of service springs from our belief in human potential: we exist to empower our clients our employees our community and our world.
What You Will Do
The Information Technology and Cybersecurity Manager plays a key role to support commonFont's future growth and success responsible for leading the Information Technology & Security function at commonFont. This includes setting an ambitious vision and roadmap for future development while maintaining present technology and information security infrastructure.
commonFont’s IT & IS department provides mission critical technology (e.g. hardware network and applications) to support the needs of our employees and their client teams. Our teams work with enterprise customers to maintain and evolve their Experience Management programs hosted on third party SaaS platforms. Our employees work across two locations Bozeman MT and Providence RI to serve clients globally.
Responsibilities:
- Create a 13 year strategic plan and IT & IS development roadmap in partnership with executive management that is well aligned with business objectives
- Implement manage and evolve commonFont’s technology resources and governing policies to support our Information Technology and Security objectives
- Ensure network uptime and effective IT support to commonFont team members
- Manage external relationships with technology vendors and other third party service providers to assess procure and manage solutions in support of commonFont business objectives
- Support development of the IT & IS budgeting process and monitor KPIs aligned with business objectives
- Partner with commonFont business stakeholders to assess application performance relative to cost; regularly audit application effectiveness
- Manage security incidents investigate security concerns and provide postincident analysis and report
- Manage and improve physical site/location access and high value asset management
- Collaborate with client and sales stakeholders to complete routine security questionnaires
- Ensure applications and access procedures meet bestinclass information compliance and risk management standards (e.g. SOC2 ISO)
- Educate team members of new threats industry trends and applicable laws related to security and manage security training for the organization
- Operate with a continuous improvement mindset to leverage opportunities for automation across compliance and risk processes procedures and systems
- Engage with flexibility agility and collaboration across teams functions and colleagues
- Contribute ideas energy passion and commitment to build commonFont and contribute to a fun rewarding highperformance culture that encourages us to learn improve excel and evolve
Who You Are
You are a detailoriented and handson professional who establishes and achieves ambitious goals develops genuine relationships with people and goes deep to solve problems. You build trust and credibility through your alignment with commonFont values commitment to service leadership and collective success and demonstrated ability to advance a highperformance environment and team that helps our organization win. You are selfdirected and work with a high degree of initiative and perseverance. You are a passionate curious and versatile professional with a commitment to achieving exceptional results in a fastpaced evolving and highperformance environment. You set high standards for yourself and your teams and are entrepreneurial selfdirected and driven to make an impact. You are empathetic and care deeply about service to clients and others.
Required Qualifications
- Bachelor’s degree in computer science IT & IS management Cybersecurity or related field. Graduate degree Certified Information Systems Security Professional (CISSP) certification or equivalent professional experience is a plus.
- 710 years professional experience including managing networks IT infrastructure cyber security and/or IS Infrastructure
- Demonstrated success implementing managing and evolving information technology infrastructure and governing policies to meet evolving business needs
- Direct experience engaging with security questionnaires and certification processes (e.g. SOC2 and ISO)
- Experience working as a contributor to high functioning IT & IS organizations
- Excellent communicator with the ability to break down complex challenges into actionable initiatives
- Strong spirit of service; you demonstrate the desire to go the extra mile to support team success
- Flourish working in a “startup” environment. Take initiative in the absence of guidance. Demonstrated ability to assess situations and act including when faced with imperfect information or ambiguity.
- Work collaboratively and crossfunctionally in a way that demonstrates initiative and resourcefulness
- Lifetime learner seeking to expand abilities to engage with different business challenges
- Engage others with empathy serviceorientation and a focus on company success. Passion for living commonFont values and developing and growing those values in others in our team.
Benefits
- Competitive salary
- Expansive opportunities for growth and development
- Goldlevel health coverage including fertility benefits
- Companypaid health insurance premiums
- 13 paid holidays and an open PTO policy
- 10% matching for 401k contributions
- Cash profitsharing plan
- Companysponsored volunteer days and matching for charitable giving
- Thoughtfully designed offices with weekly catered lunch
- Big city job and opportunities (minus the traffic plus mountains and coastlines)
To Apply
At commonFont our goal is to recruit hire and maintain a diverse workforce. Equal employment opportunity is good business and it is also the law. Equal opportunity applies to all aspects of employment including recruitment selection hiring training transfer promotion termination compensation and benefits. As an equal opportunity employer commonFont does not discriminate in its employment decisions on the basis of race color national origin sex age sexual orientation gender identity pregnancy physical or mental disability marital status religion creed veteran status or any other characteristic protected by federal state or local laws or for inquiring about discussing or disclosing compensation.
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