Draeger Medical Systems, Inc.
Location
Andover, MA | United States
Job description
The Job Responsibilities
- Provide first-line technical support to end-users for desktop, hardware, and software-related issues.
- Install, configure, and troubleshoot desktop hardware and software applications.
- Assist with IT asset management, including inventory tracking and maintenance.
- Collaborate with team members to resolve technical issues in a timely manner.
- Assist in the implementation of IT projects, such as software upgrades and system migrations.
- Document support processes and procedures for knowledge sharing.
Your Qualifications
- Currently enrolled in an Associate's or Bachelor's degree program in Computer Science, Information Technology, or a related field, or recent graduate.
- Strong interest in pursuing a career in IT support or related field.
- Basic knowledge of desktop hardware, operating systems (Windows, MacOS), and software applications.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Eagerness to learn and adapt to new technologies and processes.
- Prior internship or work experience in IT support is a plus.
The Dräger Workplace
Draeger has several sites located across North America as well as field-based sales and service positions. Our North America headquarters is located in Telford, PA just north of Philadelphia. We also have US sites in Andover, MA, and Houston, TX. Our Canada site is located in Mississauga, Ontario.
The design, development and manufacturing of Draeger’s Patient Monitoring product line takes place in our Andover, Massachusetts location.
EEO is the Law
Draeger is an Equal Opportunity Employer. To learn more: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)
Who we are
From hospitals to fire departments to industrial customers, people around the world rely on our products: cutting-edge technology that combines real engineering with the digital future. With over 130 years of experience, passion and the bold ideas of more than 16,000 employees, we are committed to turning technology into ›technology for life‹.
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