Location
Savannah, GA | United States
Job description
SouthCoast Is Looking For A Full-Time Medical Scheduler For Our Chatham Center Location
Responsible for making and scheduling patient appointments in an efficient and timely manner.
Qualifications:
- Ability to communicate clearly and speak concisely.
- Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
- Ability in using multi-line telephone system.
- Knowledge of proper telephone etiquette.
- Knowledge of customer service principles.
Responsibilities:
- Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
- Responsible for making and scheduling patient appointments in an efficient and timely manner.
- Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
- Collects and verifies patient demographic information and updates patient profile in the computer.
- Maintains and updates current information on physicians' schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Answers telephones, screens calls, and provides general information.
- Answers questions regarding patient appointments and schedules outpatient appointments.
- Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
- Performs or assists with other non-clinical duties, as assigned by the Supervisor.
Education/Experience:
High School Diploma. At least one year work experience in a medical office setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.
Benefits :
Competitive salary, health, HSA, dental, vision, life, long term disability, 401(K), supplemental insurance policies. Paid vacation, holidays, sick time, jury duty and bereavement leave. EEO, DFW, MFVD
Job tags
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