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Location

Gaithersburg, MD | United States

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Job description

Company overview: At OpenText, we exist to turn chaos and the unknown into order and the known, so that companies and their customers can go about their daily lives as usual without worry or disruption, knowing their most valuable information is safe and secure. As makers of the EnCase™ suite of software, the gold standard in digital investigations and endpoint data security, OpenText provides a mission-critical foundation of applications that have been deployed on an estimated 25 million endpoints and work in concert with other leading enterprise technologies. Our field-tested and court-proven solutions are used with confidence by more than 70 of the Fortune 100 and hundreds of agencies worldwide.  Get to know us at opentext.com.

Summary: The Training Consultant is responsible for delivering classroom instruction to the OpenText ™ EnCase Training customer base.  This position provides complex instruction on the use of EnCase software and hardware products as well as on the general skills and techniques used in digital investigations.  This position delivers training through various modalities, including but not limited to, live classroom instruction, recorded video instruction, and live, Internet-based instruction.

Essential functions:

• To deliver effective instruction, through various modes, in the following areas:
  • The OpenText™ EnCase™ Forensic methodology
  • The installation and in-depth use of EnCase Forensic software
  • The installation and use of all EnCase software and related hardware products
  • The makeup and investigation of common computer file systems
  • The makeup and investigation of computer operating systems
  • The makeup and investigation of computer networks
• To effectively design and develop course materials in all areas described above and develop new course material when necessary.
• To develop new course material when necessary, including but not limited to, development of material for technical forums and conference presentations.
• To teach materials from approved curriculum in accordance with the assigned course schedule.
• To establish and follow meaningful learning objectives.
• To demonstrate the ability to teach courses that are engaging and motivating.
• To assist and engage in other duties and projects not specifically associated with providing course instruction, including but not limited to, the administration and maintenance of classroom computers, networks, instructional hardware, and general classroom upkeep.
• To demonstrate the ability to review and evaluate course materials and make appropriate recommendations and update course material as needed.
• To assist and support training material development using company styles, standards, and development tools.
• To keep abreast of current materials, technologies, methodologies and incorporate them appropriately into training materials.

Essential requirements :

• Minimum three (3) years’ experience in conducting digital investigations in the areas of computer forensics, electronic discovery, or network intrusion investigations. Advanced course study or curriculum development experience may be considered for this requirement.
• A proficient user of EnCase software.
• EnCE Certification at time of or within six (3 to 6) months of assuming the position.
• In depth knowledge of the OpenText EnCase software and hardware offerings.
• Prepared to travel anywhere in the world to deliver training from the approved curriculum.
• Demonstrate ability to conduct training on a minimum of 60% of training course catalog within 12 months of employment.
• Excellent organization and project management skills.
• Strong verbal and written communication and presentation skills.

• Ability to develop complex, technical training materials.

Desired skills:

• Minimum of five (5) years’ experience in conducting digital investigations in the areas of computer forensics, electronic discovery, or network intrusion investigations.
• CISSP certification
• CEH Certification
• CompTIA A+
• Other industry-recognized digital forensic or cybersecurity certifications

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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