Main Hospital - New Brunswick
Location
New Brunswick, NJ | United States
Job description
The Patient Access Representative I position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely.
The Patient Access Representative I is responsible to greet all patients in a timely and friendly manner.
A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect.
The Patient Access Representative I is to provide a safe and secure environment for the patient during the registration process.
Clearly review and communicate all forms and obtain required signatures for services provided.
The Patient Access Representative I ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration.
Participates in creating a positive environment for patient and colleague satisfaction.
High School Diploma required.
Customer service experience required.
Patient Access experience preferred.
Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care.
Medical terminology and computer skills.
RWJBarnabas Health is an Equal Opportunity Employer
Job tags
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