Chick-fil-A
Location
Livonia, MI | United States
Job description
HUMAN RESOURCES MANAGER. $18-$22
The HR & Administrative Manager is a friendly and assertive professional integral to maintaining a
positive work environment. Your “hands on” involvement with restaurant operations, as well as
knowledgeable efforts in HR responsibilities, will be essential to having a successful restaurant operation
and a culture of care.
All responsibilities will be conducted in conjunction with the Executive Team.
In this role, you will oversee the development of HR systems and processes, ensuring legal compliance
and implementation of Chick-fil-A Livonia’s mission and talent strategy. Key responsibilities include, but
are not limited to:
Manage the talent management strategy and execution which includes recruiting, on-boarding,
orientation, training, and performance evaluations
Maintain and audit HR documentation and compliance for all employees
Perform and document disciplinary conversations and terminations
Respond to questions and complaints from employees in a timely manner
Oversee legal cases of potential legal situations with appropriate legal counsel, provide updates
to the Executive Team
Oversee talent selection and acquisition processes that intentionally generate enthusiasm
around the Chick-fil-A brand
o Manage candidates through the full lifecycle recruitment process, ensuring a positive
candidate experience
o Document and maintain all recruiting related information on job boards, corporate
career websites and other possible channels
o Ensure that job descriptions, performance standards, and performance evaluation
instruments promote operational excellence and accountability.
Develop and execute a strategic plan for establishing long-term recruitment pipelines
Assist in restaurant operations including day and evening shifts, as well as CARES
communication.
Process payroll
Order, organize, document, and distribute uniforms
Assist with team member outreach, surveys, engagement activities and training
Work with leadership team to deliver operational excellence to ensure a remarkable guest
experience at every contact point
Coordinate Employee Engagement activities which includes organizing staff outings, surveys,
contests, development workshops/activities, community service, and staff recognition, etc.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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