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Location

Ithaca, NY | United States

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Job description

The senior director of communications leads a team dedicated to a strategy of proactive, comprehensive, and continuous storytelling that serves to enhance the college’s visibility, strengthen its reputation, and inspire its many constituencies.

The position reports to the vice president for marketing and communications and works closely with divisional peers leading the marketing and design/multimedia teams. The position also coordinates closely with the division’s director of public relations, who also reports to the vice president and who is responsible for media relations, institutional announcements, issues management, and emergency/crisis communications. 

Job Responsibilities:

• Oversee all major communications channels managed centrally by the college, including its online newsroom, IC View  magazine in print and digital formats, e-newsletters, and social media accounts. 
• Lead and inspire a team engaged in an enthusiastic, continuous, and strategic storytelling effort that conveys the essence of the Ithaca College educational experience. Participate actively in writing and editing, in addition to providing leadership.
• Responsible for ensuring close coordination with academic and administrative units who have responsibility for unit-based social media accounts.
• As a member of the marcomms leadership team, the incumbent will interact with a broad range of campus clients, including but not limited to the president, provost, vice presidents, deans, and others.
• May be asked to take part in certain activities on the college’s Core Emergency Response Team.

Qualifications:

• An experienced and enthusiastic leader of storytellers and content generators.
• Demonstrated ability to identify and hire talent, and to mentor and coach staff as appropriate.
• A strategic thinker who understands and embraces the contributions of storytelling to marketing efforts intended to inspire action among specific, segmented audiences.
• A superb writer and editor.
• A seeker of opportunities more than an avoider of risks.
• Experience using metrics and analytics to help guide decision making.
• Strong project management skills and a respect for deadlines.
• A bachelor’s degree.
• Demonstrate a commitment to diversity and inclusion as a college priority; communicate to employees an expectation of behavior that is civil and inclusive when interacting with all staff, faculty, students, and visitors; and promote a flexible, collaborative and inclusive work and living environment.

Experience:

• Minimum 10 years in marketing communications, including 5 years in a leadership role.
• Experience working in multiple formats and distribution channels, including photo, video, and digital and social media, in addition to writing and editing.
• Higher education experience preferred.

Application Instructions: 

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or [email protected]. Review of applications will begin immediately. 

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated. 

This is an Ithaca-based hybrid position. 

Visa sponsorship is not provided for this position. 

Hiring Range $95,000 - $105,000, commensurate with qualifications and experience.  We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.  For an overview of our benefit offerings, please visit

About Ithaca

At Ithaca College, a comprehensive residential campus community of 6,500 students, we strive to be at the forefront of the higher education landscape. Our strategic plan, IC 20/20, positions us to offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age. We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements. We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel. Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city ce ... nter. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States. To learn more about Ithaca College, visit us at ithaca.edu.

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