Location
Springfield, MO | United States
Job description
Requisition : 77516
PSEG Company: Public Service Electric & Gas Co.
Salary Range : $ 75,000 - $ 118,700
Incentive : PIP 10%
Work Location Category : Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
Be part of a team of skilled analysts responsible for supporting Field and Metering Processes. Primary responsibility in supporting strategic initiatives, operational performance, reporting and trend analysis.
Job Responsibilities
•Provide analytical support of business operations – develop solutions to data requests, maintain operational reports and queries for data gathering, conduct analysis of work processes and provide ad hoc reporting as needed by investigating, analyzing, and developing solutions to requests.
•Supports development, implementation and evaluation of strategic initiatives, new programs/products, business plans, performance measurement and database management to Field & Metering Operations.
•Maintain, develop, implement, and document new procedures for new processes and communicate to affected users to ensure knowledge, transfer, and compliance.
•Monitor business controls, verify, maintain, and report operational results, scorecard targets, and initiatives. Prepare status reports for department leadership.
•Ability to extract, format, analyze, and validate report information and develop appropriate communication materials. Execute CCS-SAP queries. Review and monitor reports to ensure alignment with departmental goals.
•Provide technical expertise and support to Field & Metering Operations process owners.
•Utilize Tableau, MDT, CAD, MS Access, Excel, Power Point, SAP Business Warehouse, SAP, Customer Care System
or other systems as needed to provide data, ad hoc reports, analysis, and recommendations which foster continuous process improvement.
•Actively participate in problem solving initiatives to determine root cause, gap analysis and process improvements as needed. Provide input and refinement, understanding and enhanced utilization of process measures and benchmarking.
•Investigate client/customer concerns, issues, and problems to determine root causes. Recommend solutions and develop action plans
•Understand & maintain Sarbanes Oxley controls pertaining to Revenue Controls
Job Specific Qualifications
Required:
• BS degree, preferably in Business or Computer Science and three years of relevant work experience. In lieu of a degree, seven years’ relevant work experience
• Knowledge of MS Access, Excel, Power Point, SAP Business Warehouse, SAP, Customer Care System
• Strong interpersonal skills, organizational skills, analytical capability, and strategic thinking.
• Must have a valid driver's license
• Must foster an inclusive work environment and respects all aspects of diversity
• Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
Desired:
•2+ years Field & Metering Operations experience including an understanding of the meter-to-cash process
•Knowledge of Tableau, MDT, CAD
•Knowledge of Customer Operations processes and procedures as well as knowledge of utility tariff and administrative and accounting procedures.
Minimum Years of Experience
3 years of experience
Education
Bachelors
Certifications
None Noted
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.
PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.
PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com ( by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings ( ) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email [email protected].
If you need to request a reasonable accommodation to perform the essential functions of the job, email [email protected] . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal (
Pay Transparency Nondiscrimination Provision
Diversity at PSEG: Equal Opportunity Employer
PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.
Need to request an accommodation?
If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
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