Technical Sales Support Specialist
Location
Kenosha, WI | United States
Job description
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
Who you are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks.
About the job
In this role, you will support sales growth of Alfa Laval's complete range of products into the dairy, food and beverage markets through providing high level technical product support direct to end users, channels, and the applications teams. Products include pumps, valves, tank agitation and mixing, automation, membranes, and load. You will be responsible for providing direct technical support to customers and sales and service team on specific Alfa Laval product/s or applications. Currently, this is opportunity is located in Kenosha, WI.
As a part of the team, you will:
- Work with existing relations or in projects and in what is generated via field sales.
- Be part of a customer project making visits, meetings, and interactions to customers, focusing on product presentations to offer a customized value proposition to the customer.
- Support in the complex quotation process in a customer project.
- Be product champion in a product launch campaign or in product campaigns and drive.
- Serve as resident technical expert in any one of several disciplines including: Rheology (including testing), Metallurgy, Elastomers/Polymers.
- Provide technical assistance across internal teams including communications, product development, and operations.
- Travel up to 30% to assist in sales support, field service, training, tradeshows, seminars and/or company meetings.
What you know : You have an Associate Degree or BS in Engineering, with relevant experience and:
- Ability to prioritize and manage multiple short-term tasks.
- Ability to work independently.
- Ability to synthesize technical information from multiple sources.
- Must be good at technical problem solving.
- Must have a positive customer-focused attitude.
- Strong PC skills including presentations, Excel, and CRM software.
- CAD knowledge or experience.
- Knowledge or experience with Rheology, Metallurgy, Elastomers/Polymers, a plus
- Experience with the practical application of fluid handling equipment such as pumps, valves, fittings, heat exchangers or related products
What's in it for you? We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.
The base salary for this role is typically $70,000-$80,000. EEO/Vet/Disabled Employer
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