Location
Milwaukee, WI | United States
Job description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
This role will implement and support new and existing technical system solutions, which include, but is not limited to, networking, Azure management, server management, and user support to meet the organization's IT strategy.
Essential Duties and Functions include the following:
- Support members of the IT Systems team by providing mentorship and coaching to ensure a highly performant and educated staff
- Collaborate with Brown and Brown IT staff to optimize delivery of solutions while ensuring a highly secure architecture
- Provide direct support to internal teammates to resolve technical issues.
- Support the technology stacks of 3 separate subsidiaries (“profit centers”) to ensure they meet the technical configuration and operational requirements to maintain all company certifications, including HITRUST
- Supports the Azure architecture to ensure the Prod, Dev, and QA environments provide an efficient, secure, and cost-effective means to support data storage and software development
- Maintains an accurate inventory of hardware and software assets
- Installs, documents, tests, and trains users on software and hardware upgrades
- Participates in the planning and designing of appropriate technologies to meet the evolving needs of the business
- Ensures accurate documentation, including applicable security and backup policies, as well as department procedures to align with those policies, are created, reviewed, and updated on a regular cadence.
- Makes technology-related recommendations and decisions for hardware and software acquisition
- This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
- Other duties as assigned
Competencies:
- Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward.
- Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized.
- Written and Oral communication—Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
- Problem solving—Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
- Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
- Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required
- Associate degree in computer science (or similar work experience) with a minimum of 3 years of demonstrated experience in system administration concepts
- Demonstrated knowledge of advanced Information Technology concepts, including Windows Azure hybrid environments
- Excellent Customer Service mindset
- Excellent organizational and communication skills
- Ability to travel (<10%)
Preferred
- Demonstrated experience supporting Microsoft and/or Oracle Sql Databases
- Demonstrated experience supporting Azure architectural designs
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Job tags
Salary
