Senior Advocacy Network
Location
Modesto, CA | United States
Job description
About the company
The Senior Advocacy Network (SAN) has been in business since 2011. Its mission is to advocate for the legal, health and social needs of older adults primarily by providing timely and competent legal services for older adults in Stanislaus County. In 2021 and 2022, SAN expanded its services to offer housing support services and certain legal programs in Merced County. The combined approach of in-house legal and social services is unique to our county and has allowed SAN to support older adults in crisis through a whole-person lens that has led to exceptional outcomes.
About the Role
SAN seeks to bolster our internal technology services to better serve our older adult population throughout Stanislaus and Merced counties. We aim to hire a consultant to provide ongoing support services to our staff. There is also potential for client facing software in the future. This role will support hardware modernization and enhancement to our employee workstations as well as the selection and implementation of software. Both should empower SAN employees to work more collaboratively and efficiently, in the office and remotely.
Responsibilities
· Administer Google Workspace for employee email, file storage, google voice, etc
· Administer Azure Active Directory to manage employee devices and domain accounts
· Evaluate, implement and support new systems per business needs and requirements
· Support system upgrades and feature releases for internal systems (case management, client management, reporting, etc)
· Provide system training (visual, verbal, documentation, presentation) to staff and clients as needed
· Troubleshoot and resolve a variety of technical support requests related to desktop hardware, LAN, printers/scanners, telephones
· Manage vendor relationships for current and future systems, telephone and internet companies, etc
· Create and maintain administrative documentation for system management
Location & Commitments
This is a part time role with a budget for 15-20 hours per week at a rate of $45-50. Final hours and rate of pay will be determined at the time of hiring, based on candidate availability and experience.
SAN’s office is located in Downtown Modesto. You will be expected to come into the office 2-3 days per week. Some work may be able to be completed remotely, subject to discussion with leadership.
Candidate Requirements
· 1-2 years of experience evaluating, supporting and managing cloud based systems
· Written and verbal communication skills specific to announcements, scheduling, training, and troubleshooting
· Ability to troubleshoot small to large technical issues that span a broad range of topics
Contact Us
To apply for this role, please send your resume and a brief cover letter to [email protected]. Applications without a cover letter will not be considered.
Applications will be accepted until the role is filled.
Job Type: Contract
Pay: $40.00 - $50.00 per hour
Expected hours: 15 – 20 per week
Benefits:
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Modesto, CA 95354
Job tags
Salary