Training coordinator analyst
Location
Oregon, OH | United States
Job description
The Position
Job Appointment: Full Time, Regular, Exempt
Work Schedule: Employees in this position will work four (4) 10-hour days with three (3) days off a week from 7:30am to 6:00pm. After completing probation, alternative schedules may be available.
Work Locations: 55 SW Ash St.,330 SW Curry St., Portland OR 97239; 12350 SE Powell Blvd. Portland, OR 97236; or 206 NW 1st St. Portland, Oregon 97209.
Benefits: An overview of benefits for this position, click below.
Union Representation: City of Portland Professional Workers Union (CPPW)
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume.
About Community Health:
The Community Health Section of Portland Fire & Rescue houses the bureau’s two alternative response programs, Portland Street Response (PSR) and Community Health Asses & Treat (CHAT). PSR & CHAT programs are situated in the City of Portland’s first responder system, and in the broader continuum of crisis care. Learn more about the programs below:
About Portland Street Response (PSR): The Portland Street Response program assists people experiencing mental health and behavioral health crises. The goal of Portland Street Response is to update our first responder system by providing an additional compassionate first response option when 911 is called for someone experiencing low-acuity behavioral health issues. PSR is dispatched by the Bureau of Emergency Communications (BOEC) to respond to non-life-threatening crises currently responded to by Police and Fire, such as behavioral health issues and welfare checks.
About Community Health Assess & Treat (CHAT): The CHAT program provides first response to low-acuity 911 medical calls in lieu of advanced life support apparatus within the City of Portland. The goal of CHAT is to assess and treat patients in community, provide care coordination to vulnerable and socially isolated populations and follow up within 24 hours of the 911 call.
Program Values:
Equity & Social Justice: Strive to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response. - Collaboration: Ensure the best possible outcomes for our clients by working collaboratively with community partners, and traditional first responders.
- Empathy & Compassion: Operate from a framework of Trauma-Informed Care with the recognition that adverse life experiences (including health systems and carceral trauma) create barriers for clients to connect with the care and supportive services they need to thrive in the community.
- Resource Efficiency & Prioritization: Respond to the complex care needs of individuals experiencing low acuity crises in the community to enable Police and Fire resources to attend to life saving and crime-related calls for service.
Position Summary The Community Health Training Coordinator will organize and facilitate new hire and ongoing training for staff. The incumbent provides the organization, oversight, evaluation of our training programs. The incumbent will administer the Field Training and Evaluation Program (FTEP) for all Community Health staff. The incumbent will continue the development and provide ongoing maintenance of the program. The incumbent will be responsible for tracking employee training needs/requirement through our Learning Management System (LMS) and track ongoing continuing education for staff to keep licenses/certifications up to date. The incumbent will seek out new training opportunities, will provide training to staff, assist staff with training development, and support staff and/or outside vendors when they administer training.
As a Training Coordinator, you will: - Oversee the administration of the Field Training and Evaluation Program (FTEP).
- Continue development and perform ongoing maintenance of the FTEP program and subsequent training materials.
- Administer training to staff.
- Organize and schedule training for staff, including but not limited to, new hire classroom training, required trainings, and any other training opportunities.
- Developing a probationary employee’s overall training plan.
- Providing high-level insight to Field Training Supervisors and Field Training Officers (FTOs) during the FTEP process.
- Evaluating and updating the FTEP manual and making recommendations to the Program Managers regarding the FTEP program, as necessary.
- Participating in the selection of FTOs.
- Ensuring that the basic tenets and criteria of the FTEP are being met.
- Preparing written documentation for presentation to the Program Manager regarding the advancement, retention, re-training, extension, or termination of a probationary employee.
- Maintenance of all employee training records in Vector Solutions or other appropriate Learning Management Software (LMS).
- Provide monthly reports to Community Health Supervisors and Program Managers outlining training needs for individual employees.
Questions? Loan Tran Polanco, Senior Recruiter
Bureau of Human Resources
[email protected]
To Qualify
The following minimum qualifications are required:
- Knowledge and understanding of related privacy rules and laws, mandatory reporting, and legal responsibilities including HIPPA, company policies, and procedures.
- Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender equality, socioeconomic status, and their intersections.
- Experience with developing, managing, and implementing training plan for employees.
- Ability to observe and recognize needs for process improvement.
- Knowledge and experience with first response system and administrating new software programs.
- Ability to effectively communicate verbally and in writing with a diverse range of audiences.
Applicants Must Also Possess: - A valid state driver’s license and acceptable driving record.
Desired Qualifications: Although not required, you may have one or more of the following preferred qualifications:
- Three (3) to Five(5) years experience in a training environment
- Associate/Bachelor degree
- Experience facilitating groups and trainings.
- Experience with a First Responder Field Training and Evaluation Program (FTEP).
- Experience using Vector Solutions (previously Target Solutions) or other Learning Management Systems.
- Strong organizational skills.
- Self-Motivated.
The Recruitment Process
STEP 1: Apply online between February 14, 2024 - February 18, 2024
Required Application Materials:
- Resume
- Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials: - If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.
Application Tips:
- Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your résumé should support the details described in your responses to the supplemental questions.
- Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- Do not attach any additional documents.
- Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- All applications must be submitted via the City's online application process.
- E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of February 19, 2024 - An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
- Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required prior to establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of February 26, 2024 - Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): March 2024 - Hiring bureau will review and select candidates for an interview
- Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment : TBD Applicants who successfully pass the oral interview will receive a conditional offer for current/future vacancies which will advance you to the background investigation step.
Step 6: Start Date: TBD - A start date will be determined after all conditions of employment have been met.
- Timeline is approximate and subject to change.
Additional Information
Click here for additional information regarding the following:
Click here for additional information regarding the following: - City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
Did you know? The City of Portland has How to Apply Videos and offers
How to Apply Classes once per month
. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer
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