Location
Tamarac, FL | United States
Job description
Future Metals LLC
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Are you a tech enthusiast ready to dive into the world of IT? We're looking for a motivated and technologically savvy IT Helpdesk Support Intern to join our dynamic team! This role is perfect for students or recent graduates passionate about IT, offering a unique opportunity to gain practical experience in a corporate environment.
Technical Support: - Troubleshoot and resolve hardware, software, and network issues.
- Respond to IT support requests promptly and efficiently.
- Assist in setting up and configuring new hardware and software.
Documentation and Record Keeping: - Update IT documentation, including user manuals, policies, and procedures.
- Maintain records of software licenses, hardware inventory, and user issues.
Project Assistance: - Participate in exciting IT projects such as system upgrades, migrations, and deployments.
- Contribute to project planning and execution under the guidance of senior IT staff.
Learning and Development: - Learn from experienced IT professionals about best practices in system administration, network management, and cybersecurity.
- Stay updated with the latest developments in IT and technology.
Customer Service: - Deliver excellent customer service by addressing queries and issues effectively.
- Communicate technical information in an accessible manner to non-technical staff.
Collaboration and Teamwork: - Work closely with the IT team to support the organization's IT infrastructure.
- Participate in IT department meetings, sharing insights and ideas.
Policy Adherence: - Understand and adhere to the organization's IT policies and procedures, emphasizing security and data protection.
Qualifications: - Currently enrolled in or recently graduated from a degree in Information Technology, Computer Science, or a related field.
- Basic understanding of computer systems, networks, and troubleshooting techniques.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Eagerness to learn and grow in the IT field.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to
[email protected], and please be sure to include the title and the location of the position for which you are applying.
Job tags
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