Remote Booking Coordinator
Location
Alabama | United States
Job description
Applicants can be remote but must reside in the United States
We are seeking a detail-oriented and highly organized Remote Booking Coordinator to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. As a Remote Booking Coordinator, you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients.
Responsibilities:
- Travel Planning: Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.
- Booking Management: Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.
- Communication: Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.
- Problem Resolution: Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.
- Training : Attend live and online training programs to earn travel industry certifications in order to gain knowledge and expertise in booking travel for clients
- Documentation: Manage all travel-related documentation, including tickets, confirmations, and visas. Ensure that clients receive all necessary information before their journey.
- Travel Trends and Updates: Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience.
- Customer Service: Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process.
Requirements:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Good at problem solving
- Able to work independently
- Ideally goal oriented
- Positive and professional demeanor
- Time management and organization skills
- Self-starter, positive mind-set, self-motivated
- Excellent written and verbal communication skills
- Must have computer and/or smart phone
- Authorized to work in the U.S.
Benefits
- Fully remote - work from anywhere you choose
- Flexible work schedule - Make your own hours and schedule, full-time or part-time
- No experience required - unlimited training provided
- Access to earned travel industry certifications
- Access to online and live travel booking training
- One-on-One and team coaching
- No sales quota
- Travel discounts
- Performance based with uncapped earning potential
- Access to regular incentives, trips, prizes
- Discounted CLIA card and opportunity to qualify for IATAN card
- E&O insurance
- Great company culture
- Access to bonuses
IMMEDIATE OPENINGS!
We are an equal opportunity employer. We encourage candidates from all backgrounds to apply.
Note: The above is a general outline of the duties and responsibilities and may be subject to change.
#travel #traveladvisor #travelagent #freedom #beyourownboss
Job tags
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