District Manager - Northern California County
Location
Mission Viejo, CA | United States
Job description
Company: Total Vision
Position: District Manager
Duration: Fulltime Direct Hire
Pay: $90000 to $100000/year
Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of worldclass eyecare results for its patients and California communities. We are a company that is seeing significant growth and are looking for topnotch team members with the passion energy focus and commitment to excel in this type of environment.
The Regional Operations Manager plays a critical role at Total Vision. This newly formed group is looking for the right leader to build the partnership affiliation process and infrastructure and position the company for rapid growth. This individual needs to be an organized leader that can remain focused and achieve results in a very handson in a startup environment. The candidate must possess effective emotional intelligence skills to communicate with a wide variety of team members both doctors clinical and support staff in an extremely fastpaced environment.
CORE DUTIES AND RESPONSIBILITIES:
- Holds full P&L Responsibility for optometry locations of oversite
- Works with both optometry Practice Managers and Managing Doctors to deliver exceptional patient experience and deliver superior vision results
- Drives performance through focus on key company initiatives; growing exam counts and improving the patient journey resulting in increased revenue increasing efficiencies and reducing practice expenses through increased group buying power and labor management
- Performs regular onsite meetings and monthly Business Reviews with each doctor and teammember
- Responsible for ensuring practice leaders and doctors understand and follow new protocols for frame buying and inventory management
- Partners with HR to successfully recruit and create highperforming teams at each location
- Partners with Finance to ensure seamless accounts payable process and inventory counts are occurring
- Facilitates IT and RCM function centralization
- Works with Purchasing Manager to reduce centerlevel expenses
- Achieves results by gaining commitment and driving results
- Leads change management process for doctors and team members
- Coaches Practice Managers to host effective daily weekly and monthly communication with their teams
- Builds talent and succession planning within practices
- Supports Practice Management Systems conversion to AcuityLogic and Eyefinity EHR by partnering with Systems Manager and Trainer on an action plan for systems conversion
POSITION REQUIREMENTS:
- Bachelors degree and four to eight years related experience or training or equivalent combination of education and experience
- Experience with running operations for multisite locations preferably in a healthcare or related patient care services field
- Microsoft Word and Excel proficient
- Detailoriented with effective communication skills are required both written and verbal
- Expert in change management
- Strong EQ skills the ability to manage both doctor and employee relations
- Expert in problemsolving and developing resolutions to complex employee situations
- Current in HIPAA and workplace compliance to ensure companywide compliance
- Direct patient care experience preferred
- Able to travel up to 50% within California
PHYSICAL REQUIREMENTS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be physically able to sit for long periods of time read a computer screen for long periods of time reach and lift up to 20 lbs. Hand dexterity and eye and hand coordination are critical.
- The employee is subject to inside environmental conditions. Employees schedule could include afterhour projects as needed. Travel as needed between practices.
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