Restaurant Manager

Location

Hendersonville, TN | United States

Job description

First Watch - Your Daytime Cafe!

First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers.  Capstone Concepts has 9 franchised locations in Tennessee and Asheville, North Carolina.  Do you love mornings, the smell of bacon, and most importantly an innate passion for serving others?  Then we could be your new family!

A few of the perks?  Not just the coffee but also home by sundown, No Night Shifts EVER and many growth opportunities.  As we grow, you grow!  We love to promote from within and we offer extremely competitive benefits to our salary and hourly team members.

We are looking for General Managers, Assistant General Managers, and Café Managers for all locations.  Details regarding training will be discussed in interview.

CURRENT LOCATIONS:

Knoxville / Johnson City, TN = 5

Chattanooga, TN = 3

Asheville, NC / Biltmore Village = 1

FUTURE LOCATIONS:

Knoxville / Johnson City, TN = 3 more

               (including Alcoa, TN – Spring of 2023)

Chattanooga, TN = 2 more

Asheville, NC = 2 more (including Long Shoal Road – Spring of 2023)

Capstone Concepts-Franchises of First Watch

#capstoneconcepts

The Restaurant Manager's primary purpose is to assist the General Manager in devleoping restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, without compromising the integrity or culture of the concept.  A successful manager will demonstrate the following competencies required to achieve the desired outcomes from their contributions to the mission statement.

ESSENTIAL DUTIES: ​

• The Assistant General Manager is responsible for supporting the mission, vision, and values of First Watch Restaurants through all they do in their role every day.
• Provide management coverage and direct supervision of operations in an individual restaurant.
• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue, and profitability goals.
• Meet or exceed period budget and profitability goals.
• Provide hands-on leadership when working in unit. Work all positions and provide team feedback daily. 
• Provide efficient and professional service to meet or exceed customer expectations.
• Respond to customer feedback and handle customer concerns/needs. 
• Ensure all policies, procedures, and training for team members are being followed. 
• Participate in certification of team members. 
• Develop Black Hat and Black Apron team members. 
• Set standards so the restaurant maintains the highest level of cleanliness.
• Participate in bi-weekly manager meeting to set and enforce standards. 
• Ensure all team members follow Capstone Concepts’ uniform standard.
• Supervise food handling procedures and operational processes.
• Ensure safe working conditions as required by OSHA and federal, state, and local governing bodies.
• Verify and complete all paperwork on a daily basis.
• Manage all internal/external communications in a timely and effective manner.
• Follow up and verify all cash deposits are made daily. 
• Ensure unit has proper supplies while maintaining period budget. 
• Follow up on food cost issues and implement plans to be under gap by .6%. 
• Bi-weekly food inventory completed with General Manager. If Gap is greater than .7%, weekly food inventories completed. 
• Ensure daily time keeping is accurate. 
• Assist General Manager in scheduling and payroll.
• Assist in weekly, mid period, and end of period administrative work.
• Be ready for white glove inspections. 

QUALIFICATIONS

·       3 Years management in a full-service restaurant

·       2 years at assistant manager level

·       Can work in a high stress environment

·       Heavy kitchen experience

·       Proficient in Microsoft Office products

·       Organized

·       Hands-on leadership style

·       Valid driver’s license and personal vehicle insurance

·       Ability to motivate and develop team members

·       Good written and verbal communication skills

·       Time management skills and ability to multitask

·       Ability to make good decisions and find alternative solutions

BENEFITS:

* Never have to work a night shift!

* Competitve pay and benefits

* Excellent Training

* Opportunities to Advance

ESSENTIAL PHYSICAL REQUIREMENTS:

1.      Ability to walk and stand throughout the entire shift of approximately 10 hours.

2.      Ability to continuously reach, bend, stoop, wipe, and carry objects.

3.      Ability to lift a maximum of 50 pounds.

4.      Cognitive abilities to reason, solve problems, and manage conflicting priorities.

Equal Opportunity Employer. All employment decisions are based on merit, qualifications, and abilities. We do not discriminate in our employment opportunities based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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Salary