CyberCoders
Location
Palo Alto, CA | United States
Job description
If you are a Director of Customer Success with a strong background in SAAS applications specifically CyberSecurity or DevSecOps, please read on!
1. Work with incredible clients while supporting an industry leader in AppSec, DevTools and DevSecops Applications, Tools, etc.
2. Our client was founded by serial entrepreneurs with an impressive track record of creating billions in market cap
3. Our product helps devops +devsecops teams secure their software at many critical points along the software supply chain primarily targeting how to secure products within that chain that are opensource
Developing, implementing and overall strategy delivery to ensure an customer experiences are at an all time high-level and taking ownership of client touch points
Designing systems for performance management and understanding customer behaviors to ensure satisfaction and acceptance
Participate in strategic meetings and representing the voice of the CSM team
Identify and implement processes that ensure best practices, tools, technologies and escalation around feature prioritization
- Management
- Cybersecurity
- Customer Success
- Director
- Growing Teams
- hiring firing
- Threat Detection
- Managing ARR
- Top Tier Customers
- Response
Work with great people, great customers and a great product!
Work in a collaborative setting that encourages open conversations, debates and general open thinking about practices, procedures and efficiency
Work w/ a growth mode startup that's experiencing 100% YOY growth ++
Remote work
Team Meetup opportunities
401k
Strong comp
Excellent growth opportunity
- Vacation/PTO: flexible PTO policy
- Medical: Strong medical benefits
- Dental: Strong Dental
- Vision: Strong Vision
- 401k: 401k
- Bonus: Bonus eligible
So, if you are a Director of Customer Success with a strong background in SAAS applications specifically CyberSecurity or DevSecOps, please apply today!
Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Aaron Frankel
Applicants must be authorized to work in the U.S.
Job tags
Salary
$175k - $225k