logo

JobNob

Your Career. Our Passion.

Director of Customer Success - CyberSecurity - Management


CyberCoders


Location

Palo Alto, CA | United States


Job description

If you are a Director of Customer Success with a strong background in SAAS applications specifically CyberSecurity or DevSecOps, please read on!

Top Reasons to Work with Us

1. Work with incredible clients while supporting an industry leader in AppSec, DevTools and DevSecops Applications, Tools, etc.
2. Our client was founded by serial entrepreneurs with an impressive track record of creating billions in market cap
3. Our product helps devops +devsecops teams secure their software at many critical points along the software supply chain primarily targeting how to secure products within that chain that are opensource

What You Will Be Doing

Developing, implementing and overall strategy delivery to ensure an customer experiences are at an all time high-level and taking ownership of client touch points
Designing systems for performance management and understanding customer behaviors to ensure satisfaction and acceptance
Participate in strategic meetings and representing the voice of the CSM team
Identify and implement processes that ensure best practices, tools, technologies and escalation around feature prioritization

What You Need for this Position

- Management
- Cybersecurity
- Customer Success
- Director
- Growing Teams
- hiring firing
- Threat Detection
- Managing ARR
- Top Tier Customers
- Response

What's In It for You

Work with great people, great customers and a great product!
Work in a collaborative setting that encourages open conversations, debates and general open thinking about practices, procedures and efficiency
Work w/ a growth mode startup that's experiencing 100% YOY growth ++
Remote work
Team Meetup opportunities
401k
Strong comp
Excellent growth opportunity

Benefits

- Vacation/PTO: flexible PTO policy
- Medical: Strong medical benefits
- Dental: Strong Dental
- Vision: Strong Vision
- 401k: 401k
- Bonus: Bonus eligible

So, if you are a Director of Customer Success with a strong background in SAAS applications specifically CyberSecurity or DevSecOps, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Aaron Frankel

Applicants must be authorized to work in the U.S.

Preferred Skills

Management

cybersecurity

Customer Success

Director

Growing Teams

hiring firing

Threat Detection

Managing ARR

Top Tier Customers

Response


Job tags

Full timeRemote jobFlexible hours


Salary

$175k - $225k

All rights reserved