Customer Service Dispatcher
Bridger Transportation, LLC
Location
Bozeman, MT | United States
Job description
Customer Service Dispatcher Location Bozeman, MT :
Bridger Transportation, LLC is looking for motivated individuals to join our team in Bozeman, MT! We currently have an opening forCustomer Support. The position is a 40 hour a week career based position with advancement opportunities.
General Daily Tasks:
- Answering inbound calls, presenting, and delivering information to callers
- Daily communication with customers
- Gathering of information
- Assist team members
- Direct outreach calls
- Prioritizing tasks
Requirements and Qualifications:
- Computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Self-motivated, enthusiastic team player that excels in a fast-paced environment
- Excellent and effective communication skills (verbal and written)
- Multitask, prioritize, and manage time efficiently
- Problem solving capabilities
- Customer service knowledge
Standard Benefits:
- Holiday PTO
- Paid Time Off
Optional Benefits:
- IRA employer match after one year of employment
- Health Insurance with employer contribution
- Dental Insurance with employer contribution
- Vision Insurance with employer contribution
(Bridger Transportation, LLC is not affiliated with Bridger Logistics on Glassdoor.com) Bridger Transportation, LLC is a third-party logistics brokerage (3PL) whose business provides its customers with quality service in transporting their goods. In short, we transport our customer's products from one location to another and track it until it gets to its final destination. Customer service is our number one goal!
We strongly believe in promoting and growing our team members to their full potential; this is a career-based position with many advancement opportunities.
(Bridger Transportation, LLC is not affiliated with Bridger Logistics on Glassdoor.com)
General Daily Tasks:
- Answering inbound calls, presenting and delivering information to callers
- Building strong customer relationships while learning their requirements
- Making outbound calls while managing inbound calls
- Keep track of shipments from origin to destination
- Negotiating the cost of transporting goods
- Daily communication with customers
- Plan routes and process shipments
- Support to managers
Requirements and Qualifications:
- Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Self-motivated, enthusiastic team player that excels in a fast-paced environment
- Excellent and effective communication skills (verbal and written)
- Ability to quickly process information and make decisions
- Strong negotiation and problem-solving capabilities
- Multitask, prioritize, and manage time efficiently
- Energetic, outgoing, and friendly
- Customer service knowledge
Standard Benefits:
- Holiday PTO
- Paid Time Off
Optional Benefits:
- IRA employer match after one year of employment
- Health Insurance with employer contribution
- Dental Insurance with employer contribution
- Vision Insurance with employer contribution
***Please be aware that Bridger Transportation, LLC is not affiliated with Bridger Logistics on Glassdoor.com or on Indeed***
Job Type: Full-time
Pay: $41,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- Do you currently live within 20 miles of Bozeman, MT?
- Are you relocating within 30 days, if you do not currently live within 20 miles of Bozeman, MT?
Education:
- High school or equivalent (Preferred)
Work Location: In person
Job tags
Salary
