Director of Sales Operations - Sales, CRM, Business Development
Location
South San Francisco, CA | United States
Job description
Position Overview: The Director of Sales Operations will be responsible for driving the sales organizations success through operational excellence, customer service, and business process optimization. This position requires a proven leader with strong interpersonal and problem solving skills who is able to drive positive change through process improvement, data-driven decision making, and overall operational efficiency.
Key Responsibilities:
- Develop and manage Sales Operations roadmap, processes, and policies.
- Maintain a brand-focused customer service approach in all sales operations practices.
- Create and manage a data-driven environment by leveraging CRM data, reports, and dashboards.
- Lead the optimization of existing sales processes, business intelligence, and tools.
- Develop and implement SaaS-based business models.
- Collaborate with the Sales, Marketing, and other relevant teams to ensure unified strategies and objectives.
- Identify and take corrective action when necessary to ensure operational excellence.
- Monitor and report on sales performance metrics and KPIs.
- Develop and manage annual sales budget and forecasting.
Qualifications:
- Bachelors Degree in Business, Sales, or related field.
- A minimum of 5 years of experience in Sales Operations, Business Development, and/or Sales Management.
- Experience with CRM systems.
- Deep understanding of SaaS delivery models.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency with reporting tools and data analysis.
- Knowledge of marketing principles and practices.
Benefits Colorado employees will receive paid sick leave. For additional information about available benefits, please contact undefined undefined
Applicants must be authorized to work in the U.S.
Preferred Skills
Sales
CRM
Business Development
SaaS
Marketing
Sales Management
Reporting Tools
Job tags
Salary
$90k - $110k
