Patient Care Coordinator

Location

Beachwood, OH | United States

Job description

The Vision Development Team is a well-positioned and growing specialist optometric firm, with a unique and valuable vision care offering that helps people of all ages who have been struggling with undiagnosed vision conditions. We are seeking a professional, energetic, and polished part-time Patient Care Coordinator to work at least three days per week to support our amazing patients and team of vision care professionals in our Beachwood (2 days/week) and North Royalton (1-2 days/week) locations. Hours may vary between 8:30am - 6:30pm based on the coverage needed.

Primary Job Responsibilities

• Greet patients and visitors on arrival to the office
• Respond to incoming phone calls, e-mails, and patient questions
• Manage patient check-ins
• Collect payments for services
• Scheduling patients for exams and therapy
• Monitor and process external New Patient Leads
• Supervise the reception area to ensure it is running effective and efficiently

Qualifications

The ideal Patient Care Coordinator candidate will possess strong organizational skills, the ability to multi-task, and excellence in customer service. A high school diploma or equivalent is required.

Special Skills

• Excellent telephone and communication skills
• Proficiency with Microsoft Office and particularly with Word & Excel

Compensation Package

• Competitive wage based on prior experience
• Gross compensation is based on the hourly work schedule

Job tags

Salary

$17 - $19 per hour