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Dealer Success Manager


Better Car People


Location

Boca Raton, FL | United States


Job description

Job Summary:

We are seeking a talented and motivated Dealer Success Manager to join our team. The Dealer Success Manager will be responsible for building and maintaining relationships with our dealer partners to ensure their success and growth within our organization. The ideal candidate will have a strong background in sales, account management, and customer service, as well as excellent communication and organizational skills. 

**Automotive experience required. 

*** Candidates must reside in the South Florida area.

Key Responsibilities:
- Develop and maintain strong relationships with our dealer partners
- Conduct regular check-ins and meetings with dealers to understand their needs and provide solutions
- Analyze dealer performance and provide insights and recommendations for improvement
- Act as a liaison between dealers and internal teams to ensure smooth communication and collaboration
- Assist dealers in onboarding and training on our products and services
- Identify opportunities for dealer growth and upsell/cross-sell additional products and services
- Handle any issues or concerns from dealers in a timely and professional manner
- Stay up-to-date on industry trends and developments to provide informed guidance to dealers

Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field
- 5+ years of experience in sales or account management, preferably in the automotive industry
- Strong communication, negotiation, and problem-solving skills
- Ability to build and maintain relationships with a diverse group of dealers
- Proficiency in Microsoft Office and HubSpot CRM software
- Knowledge of automotive industry trends and best practices

If you are a self-motivated and results-driven individual with a passion for building relationships and driving success for our dealer partners, we want to hear from you. Please submit your resume and cover letter outlining why you would be a great fit for this role.


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