Commonwealth of Pennsylvania
Location
Erie, PA | United States
Job description
Are you a person who is skilled in clerical work and provides excellent customer service? The Department of Human Services, Erie County Assistance Office is seeking a dedicated individual with solid organizational skills to join our team as a Clerical Assistant 2. This position u tilizes bi-lingual ability to communicate orally and in writing in both Spanish and English to clients, staff, and the public. If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, this Clerical Assistant 2 is the position for you!
As a Clerical Assistant 2, you perform a wide range of clerical duties to enhance staff members’ ability to provide quality services to the citizens of Pennsylvania. You execute a variety of clerical and general office duties by following office procedures and using relevant systems.
Clerical Assistant 2s interact with the public in a courteous and professional manner both in person and via telephone. You utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail. Job duties are carried out under the general supervision of a Clerical Supervisor. Effective communication is crucial, both orally and in writing, with staff, clients, and public in both English and Spanish.
Additional details regarding the duties of this position may be found in the position description .
Work Schedule and Additional Information: - Full-time employment, 37.5-hour work week
- Work hours are 8:30 AM to 5:00 PM, Monday to Friday, with 60-minute lunch.
- The Department of Human Services provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
- Travel and overtime as needed
- WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $34,621 (before taxes).
- You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.
QUALIFICATIONS Minimum Experience and Training Requirements: - Six months as a Clerical Assistant 1 (commonwealth title); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Other Requirements: - You must meet the . For more information on ways to meet PA residency requirements, follow the and click on Residency.
- This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
- Hiring preference for this vacancy will be given to candidates who live within Erie County. If no eligible candidates who live within Erie County apply for this position, candidates who reside in other counties may be considered.
- You must be able to perform essential job functions.
Legal Requirement: - You must pass a background investigation.
How to Apply: - Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans: - Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at [email protected] .
Telecommunications Relay Service (TRS): - 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Job tags
Salary
